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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy and self-reliance in the workplace.
Which of the employee's motives is an instrumental value?

A) World peace
B) Prosperity
C) Autonomy and self-reliance
D) Economic success

2. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Choose 1 answer

A) Authoritative command and roughing
B) Expansion of resources and confrontation
C) Superordinate goals and altering the structural variables
D) Roughing and compromise

3. A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed.
Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal?
Choose 1 answer

A) Challenge and power
B) Specificity and feedback
C) Feedback and reflection
D) Challenge and direction

4. What is true about social loafing in the work place?
Select one.

A) It increases employee expectations that effort will lead to a lower level of performance when tasks are ambiguously structured.
B) It seeks to reconcile divergent attitudes and to align attitudes and behaviors so they appear rational and consistent.
C) It challenges the logic that the productivity of a group should be at least equal to the sum of productivity of each individual in the group.
D) It supports low employee performance and satisfaction when employees are performing structured tasks in groups.

5. What is an advantage of a strong organizational culture?
Choose 1 answer

A) There is a lack of behavioral consistency
B) Employee behavior is rarely affected.
C) The company has low employee turnover.
D) Organizational purpose results in limited cohesiveness.

Solutions: