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WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What isa clear and concise statement ofthe basic purpose of an organization? Choose 1 answer

A) Its mission
B) Its goal
C) Its objective
D) Its vision

2. What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer

A) Motivation to excel
B) Laissez-faire
C) Opportunity tolerance
D) Employeeempowerment

3. The director of human resources for a start-up company is reviewing staffing needs and has discovered a labor deficit. How can the director use strategic human resource planning in this situation? Choose 1 answer

A) Implement employee conflict resolution system
B) Plan to reduce turnover through nonfinancial rewards
C) Establish strategic goals for improvement of manufacturing performance
D) Reconcile employee supply and demand

4. What is the first step of the control process? Choose 1 answer

A) Comparing performance against standards
B) Setting performance standards
C) Taking corrective action
D) Measuring performance

5. Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer

A) Strategic relationship
B) Tactical strategy
C) Strategic triangle
D) Liaison concept

Solutions: