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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts.
Which configuration allows for this setup?

A) Enable users to relate a contact to multiple accounts in Setup.
B) Set up lookup fields on the Contact object for multiple accounts.
C) Create a custom object between the Account object and Contact object.

2. Cloud Kicks recently launched Sales Cloud. Admins need to know the pages with the highest traffic.
Which option should a consultant recommend to meet this requirement?

A) Create a custom report based on Lightning Usage By Browser Metrics.
B) Install the Salesforce Adoption Dashboards package from AppExchange.
C) Create a custom report based on Lightning Exit By Page Metrics.

3. During end-to-end testing, users report that a key business process is missing a step.
What should a consultant do first to resolve the issue?

A) Revise the test scripts and ask users to repeat the testing.
B) Work with key stakeholders to determine if a change to the requirements is necessary to go-live,
C) Change the solution to meet the needs of the users and update the training materials.

4. The sales team at Cloud Kicks has been late meeting project deadlines and missed multiple meetings.
What should the consultant recommend to the project manager?

A) Revisit the communication plan and set up more frequent check-ins.
B) Bring additional resources from the consulting firm to the project.
C) Confirm that the statement of work (SOW) Is realistic.

5. Cloud Kicks acquired a company. The VP of technology wants to migrate all the sales data into Sales Cloud.
Which data migration sequence should the consultant recommend for the objects?

A) Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns
B) Opportunities, Products, Product Line Items, Cases, Leads, Campaigns, Accounts, Contacts
C) Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns

Solutions: