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Salesforce Certified Slack Consultant Sample Questions:

1. Your client is migrating to Enterprise Grid and is looking for guidance on how to manage guest users that will need to retain the same level of access to Slack post-migration.
What should you suggest?

A) Enable the option to bypass SSO for guests.
B) Convert guests to multi-channel guests.
C) Convert guests to full members.
D) Collaborate with guests via a Slack Connect channel.

2. Sentinel Corp's legal team wants to create a separate workspace for all confidential legal conversations. They want to allow all members of the org to see that the workspace exists, but only legal team members should be approved to join.
What access level would you recommend for the workspace?

A) Invite only
B) Open
C) By Request
D) Hidden

3. Your client asks you to provide guidance on best practices when rolling out apps on Enterprise Grid.
Which two best practices would you recommend to complete before launch?

A) Perform a one-time audit of existing apps and processes.
B) Establish an app approval process.
C) Enable employees on how to use and request apps.
D) Install and pre-approve a list of apps.
E) Track usage of apps and document the business owner for each app.

4. You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?

A) Include a screenshot of threads and emoji reactions on your slides.
B) Set aside time in the session to practice threading and emoji reactions live.
C) Test your attendees with multiple choice questions about threading and emoji reactions.
D) Ask your attendees to read about threading and emoji reactions in the Slack Help Center after the session.

5. You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner. The client's Enterprise Grid houses four workspaces: Social, External, Marketing and Finance.
Unless modified from the default in the client's Enterprise Grid, which workspaces can channel members request to work with individuals from the external partner?

A) The latest workspace created in the Enterprise Grid
B) All the workspaces housed within the Enterprise Grid
C) The first workspace created in the Enterprise Grid
D) The External workspace only

Solutions: