Salesforce Certified Slack Consultant (Slack-Con-201) Free Practice Test

Question 1

You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?

A. Slack Connect channels require approvals only if Slack Apps require approvals.

B. Approval is sometimes required to work with people from other companies in Slack Connect channels.

C. Approval is never required to work with people from other companies in Slack Connect channels.

D. Approval is always required to work with people from other companies in Slack Connect channels.

Correct Answer: B

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Question 2

You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

A. SCIM analytics dashboard

B. Slack's analytics Web APIs

C. Member analytics dashboard

D. Org-level analytics dashboard

Correct Answer: D

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Question 3

What is the Slack best practice for managing client engagement and collaboration in projects?

A. Encourage use of email because the client may be new to Slack.

B. Create a Slack Connect channel that connects all team members for project collaboration.

C. Only add project team members to the Slack Connect channel when they request to be added.

D. Add clients to your Slack instance as guests to work together in one channel.

Correct Answer: B

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Question 4

Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A. In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.

B. In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.

C. Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.

D. Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.

Correct Answer: D

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Question 5

Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?

A. Guests

B. Members who posted

C. Full members

D. Total membership

Correct Answer: D

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Question 6

You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?

A. It will remain the same but stops working.

B. It will remain the same and take users back to the original workspace outside the grid org.

C. It will remain the same and take users to the workspace within the grid org.

D. It will automatically be updated with a randomly generated new URL.

Correct Answer: C

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Question 7

You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner. The client's Enterprise Grid houses four workspaces: Social, External, Marketing and Finance.
Unless modified from the default in the client's Enterprise Grid, which workspaces can channel members request to work with individuals from the external partner?

A. The latest workspace created in the Enterprise Grid

B. All the workspaces housed within the Enterprise Grid

C. The first workspace created in the Enterprise Grid

D. The External workspace only

Correct Answer: B

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Question 8

What considerations should you take into account as you tailor your learning plan for your client?

A. Client's use of Slack, number of Admins and Users and different time zones and/or languages

B. Client's use of Slack, brand of video conferencing tool, and different time zones and/or languages

C. Number of Admins and Users, client's use of Cloud storage and different time zones and/or languages

D. Brand of video conferencing tool, client's use of Slack and number of Admins and Users

Correct Answer: A

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Question 9

You facilitated a Policies & Settings Session with your client and they restricted permissions for creating multi-workspace channels to Org Admins and Org Owners only.
An employee on the client's project team will be working with a business unit that has their own workspace within Enterprise Grid and wants to create a multi-workspace channel. They navigate to the #plz-admins channel and submit a workflow to request a multi-workspace channel be created. Once the request is placed in
#plz-admins, admins are responsible for assigning owners and following through with resolving the request.
How should the support model be structured so admins can most efficiently review and complete the employee's request?

A. Funnel all requests to a public channel for admins where they can coordinate ownership of each request.

B. Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.

C. Send a request to their workspace admin through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.

D. Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee to create the Slack Connect channel.

Correct Answer: B

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Question 10

What are three actions a client should take when preparing for a grid migration?

A. Remove all guests from migrating workspaces.

B. Ensure user emails match SSO.

C. Accept the migration invitation.

D. Disconnect Slack Connect channels.

E. Address duplicate usernames.

F. Remove all apps from migrating workspaces.

Correct Answer: B,D,E

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Salesforce Certified Slack Consultant (Slack-Con-201) Free Practice Test