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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are implementing Oracle Fusion CRM for your company. Currently you are configuring the Assignment Manager. Your company wants to assign territories to a sales load where the Territory Program ID is the same as the Sales Lead Program ID.
Select the mapping that you will configure to meet this requirement.

A) Dynamic mapping
B) static mapping
C) Dimension mapping
D) Attribute mapping
E) Literal mapping

2. Identify the customization level that does not allow edits to tag on a standard lookup type.

A) Extensible
B) System
C) User
D) User and System
E) User, System, and Extensible

3. The sales manager in a company conducts product demos for customers frequently as part of lead management. As part of his activity, the sales manager has two coordinate with different departments in the company through emails to conduct the product demos effectively. Coordination with other departments by emails is a time-consuming activity and requires multiple follow ups.
Choose the correct solution to automate these coordination activities.

A) UseAssessmentTemplates andTaskTemplate.
B) UseAssessmentTemplates.
C) UseTaskTemplates.
D) UseResourcesGroups.
E) UseSalesMethods.

4. A company is implementing the Oracle Fusion territory Management application. Identify three duty roles related to territory management, which have to be assigned to administrators and users to access the application.

A) Territory Management Enterprise duty role
B) Territory Management Setup duty role
C) Territory Management User duty role
D) Territory Management Administration duty role
E) Territory Management Enterprise Administration duty role

5. You are the VP of Relations for your want to provide extra support to one of your largest customers. In order to offer your customer the best talent from among your resources, you decide to create a resource team. Which three components would you include within the resource team?

A) resource team organizational restrictions
B) individual resources
C) Resource Organizations
D) Resource Hierarchy
E) roles within the resource team

Solutions: