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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. While configuring the Oracle Fusion CRM application, you have been asked to include legacy data within trading community. Which lookup in used to complete this task?

A) Lookups are not appropriate for this task.
B) Set-enabled lookup
C) Standard lookup
D) Any lookup type can be used for this task.
E) Common lookup

2. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Use Customer Center to review the prospects' pending service requests.
B) Create a quote for the prospect in Oracle Fusion Sales.
C) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
D) Use LinkedIn to discover more about the prospect organization contact.
E) Use keyword search to identify existing customers with the old server product line.

3. Select the three statements that describe the use of sales methodology in opportunity management.

A) Sales methodologies consist of one or more sales stages.
B) Selection of sales methodology is mandatory for every opportunity.
C) Sales methodologies include sales stages; each sales stage can be tied to a range of win probability and status.
D) Sales methodologiesbest describe an organization's sales process
E) Selection of sales methodology is optional for an opportunity.

4. Identify two components of sales coach that can assist in bringing opportunities to a successful close.

A) task
B) process steps
C) stalled deal limit
D) opportunity status
E) recommended documents

5. A company has deployed Fusion Lead Management and would like to use the Assessment templates to gather additional information from the customer. The template administrator has created an Assessment template with the questions, response score, and rating for lead follow-ups and has activated the template for sales learn usage. The sales team has suggested some changes to the template.
Identify three parameters that a template administrator can update for the active Assessment templates.

A) Response Description
B) Question Text correction
C) Question Sequencing Change
D) Template Version
E) Remove Questions

Solutions: