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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?

A) Choose ''Product" option and map the green soda to the partner
B) Add the partner in the lookup on the snack product
C) Choose ''Category'' option and map the Chocolate cookies to the partner.
D) Add the partner in the Lookup on the Chocolate cookie product.

2. The VP of Loyalty Technology at ABC Corp. wants to launch a new Loyalty program with minimal development time. However, its current Loyalty engine requires several complex system integrations with its marketing and customer service platforms. A Technical Consultant is brought in to assess the company's business requirements and recommend a feasible solution to deliver the desired Loyalty program for its customers.
Which two seamless integrations within the Salesforce ecosystem, does
Salesforce Loyalty Management offer that can be easily enabled by the Technical Consultant to meet the customer's business requirement?

A) Third-party Customer Data Platform (CDP)
B) Salesforce Marketing Cloud
C) Supplier and Partner Ecosystem
D) Salesforce Service Cloud

3. How should a Loyalty Management consultant integrate Marketing Cloud with Loyalty Management in order to create journeys for promotions?

A) Use Salesforce Customer Data Platform
B) Use Custom Apex code via a middleware ETL tool
C) Use Marketing Cloud Connect
D) Use Marketing Cloud Server-Side JavaScript

4. What three types of vouchers can be configured in Loyalty Management?

A) Discount Percentage
B) Gift Card
C) Product or Service
D) Promo Code
E) Fixed Value

5. An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?

A) The Currency type field must correspond to qualifying.
B) The qualifying point reset date, period, and frequency are set on the tier group.
C) The Loyalty tier group field is populated.
D) The currency type field must correspond to non-qualifying.

Solutions: