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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is another characteristic of a Social Business other than being engaging and nimble?

A) Has a strong presence in the Internet
B) Transparent
C) Technically strong
D) Informal

2. What is one of the key strategies that companies should be looking at to build a social business agenda?

A) Engage your IT manager as the leader of your social business agenda
B) Align your strategy for maximum profit
C) Networkyour entireinfrastructure with bi-directional, unfettered Internet access
D) Gain social trust

3. To a customer, what main value does an IBM Business Partner bring to an IBM Connections implementation?

A) They can provide discounted sales quotes
B) They can provide legacy systems expertise
C) They provide installation, integration, and trusted consulting to ensure the success of the project
D) They can provide impressive presentations

4. What plug-in integrates with Lotus Notes and gives the user the ability to update their status within their inbox?

A) Notes Integrator plug-in
B) Media-Share plug-in
C) Social Media plug-in
D) Status Updates plug-in

5. What is the best route for 'gaining social trust'?

A) Identify and develop relationships with tippers in your industry.
B) Ask your supplier network to blog about their relationship with you.
C) Strive for the highest number of hits on your Web site.
D) Ask your employees to blog about your company in any of the blogs they participate in.

Solutions: