Ultimate Guide to Prepare CPHQ with Accurate PDF Questions [Jan 24, 2022]
Pass NAHQ With TestSimulate Exam Dumps
The CPHQ exam is such a noteworthy validation, especially with the current global pandemic. Quality healthcare has been more relevant than ever, so as health professionals around the world. So, if you want to become a leader in this industry, you can make use of the CPHQ certification to equip you with the right set of skills.
NEW QUESTION 21
The test-retest reliability coefficient is a method to measure instrument reliability. This method measures the degree
of correspondence between:
- A. Answers to the different questions asked of the same respondents at different points in time
- B. Answers to the same questions asked of the same respondents at same point in time
- C. Answers to the different questions asked of the same respondents at same point in time
- D. Answers to the same questions asked of the same respondents at different points in time
Answer: D
NEW QUESTION 22
Sampling is a key that healthcare professionals need to develop. If a process does not generate a lot of data, you probably will analyze all the occurrences of an event and not need to consider sampling.
Sampling usually is not required when the measure is (Choose two):
- A. A rate
- B. A percentage
- C. A step by step process
- D. A strata
Answer: A,B
NEW QUESTION 23
Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well as patients' satisfaction with care.
In formulations that stress the technical aspects of care, however outcome typically refers to:
- A. Health status-related indicators such as whether the pain subsided
- B. Desired results
- C. Special set of clinical activities
- D. Appropriate and potentially harmless care
Answer: A
NEW QUESTION 24
The ability to report survey results at an actionable level is critical; in most cases, actionable level means (Choose two):
- A. Service level
- B. Location of service
- C. The nursing unit
- D. Average time frame of a service
Answer: B,C
NEW QUESTION 25
Universities often evaluate applicants for admission on the basis of, among other things, the applicants' scores on standardized tests. The scores are thus one of the criteria by which program judge the Quality of their applicants. However, although two programs may use the same criterion - scores on a specific standardized examination-to evaluate applicants, the programs may differ markedly on standards: One program may consider applicants acceptable if they have scores above the 50th percentile, whereas the score above the 90th percentile may be the standard of acceptability for the other program.
This example clearly defines the difference between:
- A. Criteria and standards
- B. Efficacy and equity
- C. Sources and structure
- D. Processes and outcomes
Answer: A
NEW QUESTION 26
The performance improvement methodology is a carefully chosen, strategically driven, value based, systematic, organization-wide approach to the achievement of specific, meaningful, high-priority organizational improvements.
The plan should include:
- A. The staff needed to conduct the internal survey
- B. Estimated time frames
- C. The identified and prioritized opportunities for improvement project
- D. Needed human and material resources
Answer: C
NEW QUESTION 27
The quality of amenities of care refers to the characteristics of the setting in which the encounter between patient
and clinician takes place, such as:
- A. Comfort, convenience and privacy
- B. Comfort
- C. Comfort, care and access
- D. Responsive to patient preferences
Answer: A
NEW QUESTION 28
A quality manager needs to assign a staff member to assist a medical director in the development of a quality program for a newly established service.
Which of the following staff members is most appropriate for this project?
- A. A knowledgeable staff member who works best on defined tasks
- B. A motivated staff member who is actively seeking promotion
- C. A competent staff member who has good interpersonal skills
- D. A newly hired staff member who has demonstrated competence and has time to complete the task
Answer: C
NEW QUESTION 29
The theory behind SPC (Statistical Process Control) is straightforward. It requires a change in thinking from error
detection to error prevention. The use of SPC in healthcare has a number of benefits excluding:
- A. Moderation is processes that result in lengthening the outcomes having better quality care
- B. Increased quality awareness on the part of healthcare organizations and practitioners
- C. The ability to base decisions on database
- D. Increased focus on patients
Answer: A
NEW QUESTION 30
Two key data collection skills satisfaction and sampling enhance any data collection effort. These skills are based more
on___________ and _____________ then on statistics, yet many healthcare professionals have received limited
training in both concepts.
- A. Logic and reliability
- B. Relatedness and latest happenings
- C. Logic and clear thinking
- D. Ethics and reliability
Answer: C
NEW QUESTION 31
The theory behind SPC (Statistical Process Control) is straightforward. It requires a change in thinking from error detection to error prevention.
The use of SPC in healthcare has a number of benefits excluding:
- A. Moderation is processes that result in lengthening the outcomes having better quality care
- B. Increased quality awareness on the part of healthcare organizations and practitioners
- C. The ability to base decisions on database
- D. Increased focus on patients
Answer: A
NEW QUESTION 32
When continuing unique events, one uses a p-chart. The number plotted on a chart would be either a proportion or a percentage. When counting total events (e.g., the number of falls per patient day each month), one plots a ratio on a u-chart.
Examples of attributes data plotted as percentage on p-charts include figures such as (Choose two):
- A. Percentage of scripts that had one or more medication errors
- B. Percentage of patients discharged
- C. Percentage of visits by every patient
- D. Percentage of patients who died
Answer: A,D
NEW QUESTION 33
"Underuse is evidence by the fact that many scientifically sound practices are not used as often they should be, For
example, biannual mammography screening in woman ages 40 to 69 has been proven beneficial and yet is performed
less than 75 percent of the time." This is the categorization of:
- A. La of care
- B. Defects
- C. Healthcare practice
- D. La of professionalism in Medical field
Answer: B
NEW QUESTION 34
Juran Trilogy includes all the following sub-points under the major heading of quality planning EXCEPT:
- A. Determine the needs of those customers
- B. Develop a process that is able to produce the product
- C. Optimize the product feature to meet our needs and customer needs
- D. Identify who the customers are
Answer: B
NEW QUESTION 35
By using a set of statistical tools to understand the fluctuation of a process, management can predict the expected outcome of that process. If the outcome is not satisfactory, management can use associated tools to further understand the elements influencing that process.
Six sigma includes process steps which are commonly known as ____________.
- A. DAMIE
- B. PDSA
- C. DAMIC
- D. PDCA
Answer: C
NEW QUESTION 36
The separate services of Pharmacy and Nursing are having difficulty developing an action plan for medication errors. Pharmacy Services states that Nursing Services causes the majority of the problems related to errors, while Nursing Services states the opposite.
The quality professional's role in resolving this problem is to:
- A. Assign the task to an uninvolved manager
- B. Facilitate discussion between the groups to enable them to assume ownership of their portions of the problem
- C. Refer the problem to the facility wide quality council
- D. Provide them with directives on how to solve the problem
Answer: B
NEW QUESTION 37
A random sampling also can be drawn by placing equally sized pieces of paper with a range of numbers on them (e.g.,
1 to 100) in a bowl and picking a predetermined number to be the sample. The problem with simple random samples
is that:
- A. They may over or under-represent segments of population
- B. They cannot truly depict the samples
- C. They may over represent segments of population
- D. They may under represent segments of population
Answer: A
NEW QUESTION 38
- Health care provider accountability
- Decision making public reporting
- Organizational evaluation
- National performance improvement goals and activities
These are the performance measures identified by health organizations in order to meet:
- A. Organizational objective
- B. External needs specifically
- C. Internal needs specifically
- D. Organizational vision
Answer: B
NEW QUESTION 39
A more proactive posture would be to develop an organization-wide approach to quality measurement that meets both internal and external demands.
This approach is:
- A. A task that should be done in chunks of improvement process
- B. Not a task that can be completed once, rather a journey that has many potential pitfalls and detours
- C. A task that should be completed through a series of related activities
- D. A task that should be completed at once
Answer: B
NEW QUESTION 40
Examples of administrative data sources are all of the following EXCEPT:
- A. Health information management or medical record system
- B. Health plan claim databases
- C. Hospital or physician office billing systems
- D. Nursing management system
Answer: D
NEW QUESTION 41
Advantages of prospective data collection are all of the following EXCEPT:
- A. Physiologic parameters can be captured, such as the range of blood pressures for a patient on vasoactive infusions
or 24-hour intake and output for patients with heart failure - B. Before time administration of certain therapies
- C. Detailed information not routinely available in administrative databases can be gathered
- D. Data requiring a time stamp also can be captured
Answer: B
NEW QUESTION 42
The downside to asking nursing staff to perform data collection is that can district nurses from their direct patient care responsibilities.
A better approach would be:
- A. To give this job work after their actual job timings
- B. To assign this work to them during holidays
- C. To hire research assistants or full-data analysts who can only perform data collection
- D. To hire research assistants or fulltime data analysts who can perform data collection and be responsible for data entry and analysis
Answer: D
NEW QUESTION 43
Which of the following processes is most cost-effective in preventing unnecessary resource consumption in the
hospital?
- A. Second opinions for all surgeries
- B. Preadmission insurance benefit denials
- C. Effective preadmission screening
- D. Accurate DRG assignment at admission
Answer: C
NEW QUESTION 44
Reliability is a matter of whether a particular technique applied repeatedly to the same object yields the same results each time. The reliability of a survey is initially addressed within ________________.
- A. Evaluation phase
- B. Questionnaire analysis phase
- C. Implementation phase
- D. Questionnaire development phase
Answer: D
NEW QUESTION 45
Measurement of variation in health care and its application to quality improvement must begin with the identification and articulation of (Choose two):
- A. What is to be measured?
- B. The standard against which is to be compared a process based on extensive research, trial and error and collaborative discussion
- C. Assignable variation
- D. Understanding true variation versus artifact or statistical error
Answer: B,C
NEW QUESTION 46
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Conclusion
Be part of the coveted community of CPHQ healthcare professionals around the world and deliver quality leadership in the industry. By successfully completing the CPHQ exam, you can easily stand out in your field and continuously provide excellent services to patients. So, make sure you maximize the variety of training materials recorded above. All these are designed to fill in your knowledge and unlock new waves of valuable insights.
Best Training Courses for CPHQ Exam
The approach of studying for this exam may vary depending on your learning capacity. As suggested by NAHQ, you can spend between 6 weeks to 3 months preparing for it. And to support your quest to career advancement, below are the most beneficial training resources for a successful performance.
- Virtual Course (Instructor-Led)
Do you want your learning to be administered by an expert? If yes, then enroll in the instructor-led course. This virtual training runs for over two weeks (excluding weekends), demonstrating the essential subjects associated with a quality healthcare career. The contents provided in the course are aligned with the CPHQ test blueprint, which means you will be on the right track while acquiring new insights. It begins with organizational guidance and then continues with patient safety and process improvement. The last core section is about health data analytics.
Plus, the instructor can share relevant tips that you can apply during your exam and real-world job. Don’t forget to check the schedule ahead so you can plot the days properly. Generally, these are listed by month, with an overview of the dates covered.
- CPHQ Review Course (Self-paced)
Another material suggested by NAHQ is the self-paced review course. This is a great follow-up after the instructor-led training because it helps in underlining your exam readiness. However, this can also be a stand-alone material if you can’t allocate a specific schedule for the virtual sessions. No worries because this program also revolves around the official exam outline. So, if you want to maximize your time at your own comfort, you can avail of this self-paced option and study independently in a digital setup. And in comparison to the instructor-led course, this one offers up to 1-year access to the contents.
Through the detailed lectures, it makes you comprehend the relevance of the healthcare profession. These involve proper accreditation, readiness activities, and recognition programs in delivering quality medical oversight. Alongside these topics, your skills in accurately handling data, performing risk management tasks, and identifying patient safety priorities are also reinforced.
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