New 220-1202 Dumps For Preparing A+ Certified CompTIA Exam Well

Updated 220-1202 Dumps Questions Are Available [2025] For Passing CompTIA Exam

NEW QUESTION # 13
An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken. Which of the following documentation should the administrator provide?

• A. Knowledge base article
• B. Non-disclosure agreement
• C. Standard operating procedure
• D. Incident report

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Anincident reportsummarizes what happened during an outage, the timeline, the actions taken, and the resolution, which is exactly what management typically requests post-incident.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Incident reports document the events of an IT issue or outage, including detection, response, and resolution.
They are crucial for post-incident review and management accountability."

NEW QUESTION # 14
A user's computer is running slowly. Web pages take several seconds to open, and applications are slow to respond. A technician opens the Windows Task Manager and sees the following:
Disk: 2%
Network: 12%
GPU: 15%
CPU: 70%
Memory: 97%
Which of the following would a technician most likely do to resolve the issue?

• A. Upgrade the network connection
• B. Clear browser cached data
• C. Delete temporary files
• D. Close unnecessary programs

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Highmemory usage (97%)suggests the system is overloaded with active processes. The technician should close unneeded applications to free up RAM and improve performance.
FromMike Meyers' Lab Manual:
"When memory usage is near capacity, close all non-essential programs. This can dramatically improve response time without needing hardware upgrades."

NEW QUESTION # 15
A town clerk wants to work from home and access documents on a town hall server. What should a technician set up?

• A. VNC
• B. SSH
• C. RDP
• D. VPN

Answer: D

Explanation:
AVPN (Virtual Private Network)creates a secure tunnel between the clerk's home device and the town server, ensuring private and authenticated access.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"VPNs are essential for remote access to internal resources, providing secure connections over public networks."

NEW QUESTION # 16
Which of the following file types would a desktop support technician most likely use to automate tasks for a Windows user log-in?

• A. .py
• B. .js
• C. .sh
• D. .bat

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A: .bat file (batch file) is a script file in DOS, OS/2, and Microsoft Windows. It contains a series of commands that are executed by the command-line interpreter. In Windows environments, batch files are commonly used to automate log-in tasks, such as mapping network drives, launching applications, or setting environment variables during the user's logon process.
B: .sh is a shell script used in Linux/Unix environments.
C: .py is a Python script, which can be used for automation but is not commonly run directly at user logon in standard Windows environments.
D: .js is JavaScript, used mainly in web development and not for system-level scripting in Windows logon automation.
Reference:
CompTIA A+ 220-1102 Objective 1.3: Use appropriate Microsoft operating system features and tools.
Study Guide Section: Scripting basics and file types for automation - .bat for Windows

NEW QUESTION # 17
After installing new webcam software, a PC experiences BSOD during videoconference calls. What should the technician do next?

• A. Reconnect the webcam to the computer
• B. File a warranty claim with the manufacturer
• C. Start in Safe Mode and roll back the device driver
• D. Update the anti-malware signature and scan the system

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
BSOD after driver installation suggests a compatibility issue.Safe Mode allows rollback of driversthat may be causing the crash.
FromTravis Everett - CompTIA A+ All-in-One Exam Guide:
"If a BSOD occurs after a driver update, boot into Safe Mode and roll back to the previous driver version to restore system stability."

NEW QUESTION # 18
Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.
INSTRUCTIONS
Quarantine and configure the appropriate device(s) so that the users' audio issues are resolved using best practice procedures.
Multiple devices may be selected for quarantine.
Click on a host or server to configure services.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Answer:

Explanation:
Host 2, Host 3, Host 4 , Host 5 ,Host 6, Host 7, Host 8 , Media Server - Stop All unwanted and malicious service (Persistance.j1zpxn Installer Service) from all the listed host and Media servers Refer screenshot below on the required service started/stopped on host2, same service to be started and stopped across all host servers.

A screenshot of a computer AI-generated content may be incorrect.

A screenshot of a computer AI-generated content may be incorrect.

NEW QUESTION # 19
A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best describes this issue?

• A. Phishing
• B. Cryptominer
• C. Ransomware
• D. Keylogger

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Ransomware is a type of malware that encrypts the user's files and demands a payment (ransom) for the decryption key. When a user receives a message stating that their files are encrypted and cannot be accessed, ransomware is the most likely cause. The attacker's goal is to hold the data hostage until the victim pays to restore access.
A: Keylogger records keystrokes and doesn't encrypt files.
C: Phishing is a social engineering tactic to gather credentials, not to encrypt data.
D: Cryptominer uses system resources to mine cryptocurrency, not encrypt files.
Reference:
CompTIA A+ 220-1102 Objective 2.3: Compare and contrast common types of malware and threats.
Study Guide Section: Ransomware behavior and user impact

NEW QUESTION # 20
A technician needs to map a shared drive from a command-line interface. Which of the following commands should the technician use?

• A. net use
• B. nslookup
• C. pathping
• D. tracert

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The net use command in Windows is used to map (assign) a shared drive from the command line. The syntax typically looks like: net use X: \server\share where X is the drive letter and \server\share is the network path.
A: pathping tests network latency and packet loss.
B: nslookup is used for DNS troubleshooting.
D: tracert shows the route packets take to reach a destination - not for drive mapping.
Reference:
CompTIA A+ 220-1102 Objective 1.7: Given a scenario, troubleshoot common operating system problems.
Study Guide Section: Command-line tools - net use for drive mapping

NEW QUESTION # 21
A desktop technician is mapping a remote Windows share \\WinNAS\shared as local drive Z:. Which command should the technician run?

• A. chkdsk /R 2: \WinNAS\shared
• B. nslookup -opt 3: \WinNAS\shared
• C. net use 3: \WinNAS\shared
• D. sfc /offwindir 3: \WinNAS\shared

Answer: A,B,C,D

Explanation:
The correct syntax for mapping a network drive in Windows is:
net use Z: \\WinNAS\shared
This command connects the specified network share and maps it as drive Z:.
FromTravis Everett - CompTIA A+ All-in-One Exam Guide:
"Use net use followed by the desired drive letter and the UNC path to map network shares."

NEW QUESTION # 22
A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software in order to remove a detected threat. The user has been clicking the "X" button but the window keeps reappearing. The pop-up includes an "OK" button to install the update. What should the user do next?

• A. Verify the current status and settings of protection measures
• B. Click the "OK" button to install the update
• C. Reinstall the Windows Operating System
• D. Run System File Checker

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Persistent pop-ups urging antivirus updates are likelyscareware or adware. The correct approach is toverify existing antivirus settings, run a trusted security scan, and avoid interacting with unknown pop-ups.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Users should verify antivirus status using trusted tools before responding to alerts. Fake updates are common vectors for malware."

NEW QUESTION # 23
A user is experiencing issues with outdated images while browsing websites. Which of the following settings should a technician use to correct this issue?

• A. Administrative Tools
• B. Ease of Access
• C. Internet Options
• D. Windows Defender Firewall

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Outdated images and website data often result from cached files in the browser. The Internet Options panel in Windows (specifically under the General tab) allows users to clear browsing history, including cached images and files, which forces the browser to load the most current versions of web content.
A: Administrative Tools is used for advanced system management, not browser settings.
B: Windows Defender Firewall controls network traffic and security rules, not caching.
D: Ease of Access provides accessibility features for users with disabilities - unrelated to web browsing issues.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot common software and application issues.
Study Guide Section: Internet Options and browser cache clearing for display issues

NEW QUESTION # 24
After using a third-party disk optimization software package, a technician restarts a laptop and receives the message "No operating system found." The technician verifies that the BIOS properly recognizes the SSD.
Which of the following should the technician do next?

• A. Update BitLocker settings in the BIOS
• B. Replace the CMOS battery
• C. Boot from installation media and repair the MBR
• D. Isolate the system from the corporate network

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A corruptedMaster Boot Record (MBR)is a common issue after disk manipulation. Booting from installation media and using tools like bootrec to repair the MBR can resolve the problem.
Travis Everett - All-in-One Exam Guideexplains:
"A damaged MBR may result in the OS not loading. Booting from recovery or installation media and selecting startup repair or running bootrec commands can restore functionality."

NEW QUESTION # 25
A user recently installed an application that accesses a database from a local server. When launching the application, it does not populate any information. Which of the following command-line tools is the best to troubleshoot the issue?

• A. curl
• B. netstat
• C. ipconfig
• D. nslookup

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The scenario involves an application that should retrieve data from a local database server but is failing to do so. This likely indicates a problem in communication between the application and the database server (such as a network issue, port misconfiguration, or service unavailability). The correct troubleshooting approach involves testing the network/service connectivity between the client and the database.
Let's examine the options:
A). ipconfig:This command displays IP configuration details for Windows systems, such as IP address, subnet mask, and default gateway. While useful for diagnosing general network issues, it does not test service connectivity or the availability of a specific application port/service.
B). nslookup:Used to query DNS servers to resolve domain names to IP addresses. However, since the question references a local server (likely accessed via IP or static hostname), DNS is probably not involved.
Also, it does not test application/service availability.
C). netstat:Displays active TCP connections, listening ports, and routing tables. It helps determine whether the local system is listening for or maintaining any network connections, but it does not initiate a connection to test availability. It's diagnostic but not interactive for service testing.
D). curl:This is the most appropriate tool for this scenario. curl is used to test connectivity to services over protocols like HTTP, HTTPS, FTP, and more. If the application retrieves data via a web interface or API (common in database-driven applications), curl can be used to test if the application can successfully reach and retrieve data from the server. It provides immediate, testable feedback on whether the server and service are available and responsive.
Example usage:
curlhttp://localhost:8080/api/data
This command would test whether a local server's application programming interface (API) is available and responding on port 8080.
CompTIA A+ 220-1102 Reference Points:
Objective 2.4: Given a scenario, use appropriate tools to troubleshoot and support Windows OS issues.
Objective 3.3: Use appropriate tools to troubleshoot and resolve issues.
The CompTIA A+ Core 2 study guide references curl as a useful command-line utility for testing connectivity and troubleshooting application access to services.

NEW QUESTION # 26
MFA for a custom web application on a user's smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of the following should the technician do first?

• A. Uninstall and reinstall the application
• B. Escalate to the website developer
• C. Verify the date and time settings
• D. Apply mobile OS patches

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Multi-Factor Authentication (MFA) apps, especially time-based one-time password (TOTP) apps (e.g., Google Authenticator, Authy), rely on accurate time synchronization between the device and the authentication server. If the user recently traveled internationally, the device may have incorrect date/time settings due to time zone changes or failed synchronization, leading to MFA failure.
The most logical and non-intrusive first step is to verify and correct the date and time settings. This aligns with basic troubleshooting principles-start with the simplest and most likely cause before taking more drastic action.
Reference:
CompTIA A+ 220-1102 Objective 2.6: Given a scenario, apply cybersecurity best practices to secure a workstation.
Study Guide Section: Authentication technologies and MFA troubleshooting

NEW QUESTION # 27
After completing malware removal steps, what is the next step the technician should take?

• A. Reimage the computer
• B. Perform a secondary antivirus scan
• C. Educate the end user
• D. Review system logs

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
End-user education is crucial after malware removal to prevent recurrence. Teaching safe browsing habits and security awareness completes the remediation cycle.
Mark Soper - Mike Meyers' Lab Manualstates:
"Educating the user after malware remediation is part of the CompTIA malware response methodology. This includes training on phishing and safe practices."

NEW QUESTION # 28
A Chief Executive Officer wants to meet with remote employees in a way that will allow for communication and training. Which of the following software technologies is the best for this situation?

• A. Remote Desktop
• B. Screen sharing
• C. Videoconferencing
• D. Virtual desktop infrastructure

Answer: C

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Videoconferencingplatforms allow real-time face-to-face communication and are ideal for collaborative training sessions involving remote employees.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Videoconferencing tools such as Zoom or Microsoft Teams are specifically designed for real-time communication and training, making them ideal for executive or large-group meetings."

NEW QUESTION # 29
Which of the following malware types typically has very high computing resource usage?

• A. Rootkit
• B. Cryptominer
• C. Boot sector virus
• D. Trojan

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Cryptominersexploit system resources to mine cryptocurrency, often without user consent, leading to high CPU and GPU usage.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Cryptomining malware can cause significant performance degradation by monopolizing system resources like CPU and GPU to mine digital currency."

NEW QUESTION # 30
A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?

• A. VPN
• B. SSH
• C. RDP
• D. VNC

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The correct answer isVNC (Virtual Network Computing). VNC is a graphical desktop-sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It is platform- independent and widely supported on Linux, which makes it ideal for providinginteractive remote support for a Linux-based operating system. It allows the technician not only to view the remote desktop session but also tocontrol it, fulfilling the need to see and interact with the user's session.
* A. VPN(Virtual Private Network) creates a secure tunnel to a network but doesnot provide desktop sharing or session controlby itself.
* C. SSH(Secure Shell) provides secure command-line access to Unix/Linux systems but does not offer graphical desktop interaction, which is a requirement in this case.
* D. RDP(Remote Desktop Protocol) is primarily a Microsoft protocol, and although it can be made to work on Linux, it isnot natively supported on legacy Linux systems, and thusless suitablethan VNC in this scenario.
CompTIA A+ 220-1102 Core 2 Objective Reference:
Objective 1.8 - Given a scenario, use features and tools of the operating system.
Under this objective, candidates are expected to be familiar with remote access technologies, includingRDP, SSH, and VNC, and understand their appropriate uses and limitations on different platforms such as Windows and Linux.

NEW QUESTION # 31
A technician uses AI to draft a proposal about the benefits of new software. When reading the draft, the technician notices that the draft contains factually incorrect information. Which of the following best describes this scenario?

• A. Plagiarism
• B. Appropriate use
• C. Data privacy
• D. Hallucinations

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
In the context of artificial intelligence, "hallucinations" refer to instances where an AI system generates information that is plausible-sounding but factually incorrect or entirely fabricated. This is a known limitation of large language models, including generative AI tools.
A: Data privacy refers to the protection of personal or sensitive data, not content accuracy.
C: Appropriate use relates to ethical and policy-based concerns, not factual correctness.
D: Plagiarism involves presenting someone else's work as your own - this situation is about accuracy, not ownership.
Reference:
CompTIA A+ 220-1102 Objective 4.4: Identify basic concepts of scripting and automation.
Study Guide Section: AI tools and responsible usage - hallucinations and fact-checking outputs

NEW QUESTION # 32
A user cannot upload files to corporate servers from their mobile device when outside the office, but uploads work fine in-office. What should a technician do to determine the root cause?

• A. Check the data usage limit
• B. Enable airplane mode
• C. Verify the last device reboot
• D. Enable Bluetooth connectivity

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
If uploading fails only offsite,mobile data limits or restrictionsare the likely cause. Data caps or network management can interfere with uploads.
FromTravis Everett - All-in-One Exam Guide:
"When mobile users experience network issues, always check if the device has reached a data cap or roaming restriction."

NEW QUESTION # 33
A user switches from Linux to Windows and tries to migrate data using an external USB drive. Windows prompts that the device must be formatted. It works fine on Linux. What should the user do?

• A. Replace the cable with Windows-supported hardware
• B. Apply a firmware update from the PC manufacturer
• C. Configure Windows firewall to allow data from Linux systems
• D. Update the file allocation system to exFAT

Answer: D

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Windows doesn't natively support many Linux file systems (like ext4).Reformatting to exFATmakes the drive readable/writable on both Linux and Windows.
FromAll-in-One Exam Guide:
"For cross-platform compatibility, exFAT is recommended as it supports large files and is recognized by Windows, macOS, and Linux (with exFAT drivers)."

NEW QUESTION # 34
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