CompTIA A+ Certification Exam: Core 2 (220-1202) Free Practice Test
Question 1
A technician is assisting a user who is growing increasingly frustrated because an application continuously crashes. The technician must coordinate with another department to resolve the issue. Which of the following actions should the technician take to effectively and professionally communicate with the user?
Correct Answer: C
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Question 2
A user hears an unexpected noise coming from their desktop computer. To troubleshoot the issue, a technician needs to open the case. Which of the following actions should the technician take next?
Correct Answer: B
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Question 3
Multiple users clicked a phishing link from a compromised email account. The security team isolates and removes the threat. Then, the management team provides security awareness training to the company. What step is this?
Correct Answer: C
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Question 4
A help desk technician recently installed an SSH client on a workstation in order to access remote servers.
What does this enable?
What does this enable?
Correct Answer: D
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Question 5
A support specialist needs to decide whether to install a 32-bit or 64-bit OS architecture on a new computer.
Which of the following specifications will help the specialist determine which OS architecture to use?
Which of the following specifications will help the specialist determine which OS architecture to use?
Correct Answer: D
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Question 6
Performance on a user's smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time. Which of the following diagnostic steps should a mobile technician take first?
Correct Answer: B
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Question 7
A technician is installing a cloud-based productivity suite and gets an error saying the installation is unavailable. What should be tried first?
Correct Answer: B
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Question 8
A developer is using an AI tool to generate a complex sorting algorithm for a web application. Which of the following is the best choice to legally generate code in their application?
Correct Answer: D
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Question 9
Which of the following Microsoft Windows versions would most likely be installed on a server?
Correct Answer: B
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Question 10
A technician uses AI to draft a document about new software benefits. Upon reading, the technician sees factually incorrect info. What term best describes this?
Correct Answer: D
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Question 11
An international traveler is concerned about others accessing the contents of their smartphone if it is lost or stolen. The traveler has enabled biometrics. Which of the following additional security measures further reduces the risk of unauthorized data access?
Correct Answer: D
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Question 12
As a corporate technician, you are asked to evaluate several suspect email messages on a client ' s computer.
Corporate policy requires the following:
> All phishing attempts must be reported.
> Future spam emails to users must be prevented.
INSTRUCTIONS
Review each email and perform the following within the email:
> Classify the emails
> Identify suspicious items, if applicable, in each email
> Select the appropriate resolution
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Corporate policy requires the following:
> All phishing attempts must be reported.
> Future spam emails to users must be prevented.
INSTRUCTIONS
Review each email and perform the following within the email:
> Classify the emails
> Identify suspicious items, if applicable, in each email
> Select the appropriate resolution
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Correct Answer:
See explanation below.
Explanation:
Inbox mail 1 -Account Locked- Phishing - Report email to Information Security Inbox mail 2 -Share your feedback - Legitimate - Perform no additional actions Inbox mail 3 -Employee orientation - Legitimate - Perform no additional actions Inbox mail 4 -Security Update - Spam - Report email to Information Security Inbox mail 5 -Interview - Legitimate - Perform no additional actions
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Explanation:
Inbox mail 1 -Account Locked- Phishing - Report email to Information Security Inbox mail 2 -Share your feedback - Legitimate - Perform no additional actions Inbox mail 3 -Employee orientation - Legitimate - Perform no additional actions Inbox mail 4 -Security Update - Spam - Report email to Information Security Inbox mail 5 -Interview - Legitimate - Perform no additional actions
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Question 13
Which of the following filesystems supports read and write operations for Windows, macOS, and Linux?
Correct Answer: C
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Question 14
A company wants to prevent unauthorized physical access to its mobile devices. Which of the following should the company do? (Select two).
Correct Answer: A,F
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