2023 Realistic Verified Free Microsoft MB-910 Exam Questions [Q30-Q45]

2023 Realistic Verified Free Microsoft MB-910 Exam Questions

MB-910 Real Exam Questions and Answers FREE

Microsoft MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Exam is an essential certification for individuals who want to kick-start their careers in sales or customer service, or who want to enhance their existing skillset. By passing the exam, candidates can demonstrate their expertise in the field of customer relationship management and improve their career prospects. With the help of Microsoft's training and preparation resources, candidates can prepare for the exam and gain the knowledge and skills they need to succeed in this field.

Microsoft MB-910 Exam Objectives:

Describe how to create arrays and expand arrays using the dynamic array techniques.
Describe the effective use of binary operators in programming. Describe how to format data for output or input.
Analyze the importance of a petabyte of data.
Identify common resources used by servers and client applications such as memory, disks, access control lists (ACLs), and user access rights.
Describe various input/output methods for data.

Microsoft MB-910 exam is a certification exam that focuses on Microsoft Dynamics 365 Fundamentals (CRM). MB-910 exam is designed to test the knowledge and skills of individuals who are interested in pursuing a career in Microsoft Dynamics 365. MB-910 exam measures the candidates' understanding of the basic concepts of Microsoft Dynamics 365 and how it can be used to help businesses manage their customer relationships.

NEW QUESTION # 30
A company plans to replace its existing marketing software with Microsoft products.
You need to recommend an app to accomplish each task.
Which app should you recommend? To answer, drag the appropriate applications to the correct tasks. Each application may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 31
A company uses Dynamics 365 Field Service.
The company uses a manual process to create and schedule work orders. The company wants to optimize scheduling and reduce assisted support costs.
You need to recommend appropriate features of Dynamics 365 Field Service to meet the requirements. Which feature should you recommend? To answer, drag the appropriate features to the correct requirements.
Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/rso-overview
https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

NEW QUESTION # 32
A company plans to implement Dynamics 365 Customer Service.
The company wants to use the system to determine when customers are having an issue and need help. You need to track customer issues until the issues are resolved.
What should you create?

A. opportunity
B. contact
C. quote
D. case

Answer: D

NEW QUESTION # 33
A company plans to implement Dynamics 365 Field Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections

NEW QUESTION # 34
A cable installation company is implementing Dynamics 365.
You need to recommend Dynamics 365 applications for the company.
Which app should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-time-entry
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-use

NEW QUESTION # 35
You are the resource manager for an electrical contractor that uses Dynamics 365 Project Operations.
You need to track information about electricians' qualifications professional licenses, and certifications.
Which attribute should you use?

A. Skills
B. Rating values
C. Roles

Answer: A

NEW QUESTION # 36
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics
365 Project Operations.
You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.
Which two features should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Service-level agreements
B. Proficiency models
C. Resource skills
D. Resource roles

Answer: B,C

NEW QUESTION # 37
A manufacturing company plans to implement Dynamics 365 Field Service.
You need to determine which features are needed to meet the company's requirements.
Which features should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview

NEW QUESTION # 38
A company sells and services clothing washing machines and dryers. The company uses Dynamics 365 Field Service.
You need to proactively monitor customer's equipment to identify problems and maintenance needs. Which two Connected Field Service options can you use?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Azure IoT Central
B. Dynamics 365 Remote Assist integration
C. Dynamics 365 mobile app
D. Azure IoT Hub

Answer: A,D

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

NEW QUESTION # 39
A company plans to implement Dynamics 365 Project Operations.
Which two billing methods does Dynamics 365 Project Operations support? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Expense
B. Fixed Price
C. Not-to-exceed Limit
D. Time and Material

Answer: B,D

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/sales/manage-contract-values-project-based

NEW QUESTION # 40
You manage a call center for a company that uses Dynamics 365 Customer Service.
The call center's customer service manager wants to renew all expired entitlements to increase the duration of entitlements from six months to one year.
You need to help the customer service manager make the changes. Which status indicates that an entitlement must be renewed?

A. Canceled
B. Waiting
C. Draft
D. Active

Answer: A

NEW QUESTION # 41
Which features are available in Dynamics 365 Marketing?
For each of the following features, select Yes if the feature is available. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/create-marketing-email
https://docs.microsoft.com/en-gb/dynamics365/marketing/set-up-event-portal

NEW QUESTION # 42
A company that services air-conditioning equipment is implementing Dynamics 365 Field Service.
You need to recommend the features that the company should implement to meet business requirements. Which features should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/schedule-work-order
https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-system-offline
https://docs.microsoft.com/en-us/dynamics365/field-service/connected-field-service

NEW QUESTION # 43
A company has a Dynamics 365 Sales implementation. The company wants to perform the following activities:
View LinkedIn information from within Dynamics 365 Sales.
Validate Dynamics 365 Sales data by using data from LinkedIn.
Which products should you use to perform each task? To answer, drag the appropriate products to the correct tasks. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 44
A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
Monthly bookkeeping services that take four hours
Yearly tax filings with variable hours that are based on a client's needs for one year Reimbursements for unplanned government filing fees You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.