2021 Valid C-C4H410-04 Exam Updates - 2021 Study Guide
C-C4H410-04 Certification - The Ultimate Guide [Updated 2021]
SAP C-C4H410-04 Exam Description:
The “SAP Certified Application Associate – SAP Sales Cloud 2011” certification exam verifies that the candidate possesses fundamental knowledge in SAP Cloud for Customer administration and proven skills in SAP Sales Cloud. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.
SAP Sales Cloud Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books | Weighting |
|---|---|---|
| Reporting | Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | 8% - 12% |
| Master Data (Account, Contact, Product, and Pricing) | Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | > 12% |
| Territory Management | Set up territory hierarchy and configure rules for territory determination. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | < 8% |
| Sales Contracts Quotation and Sales Order Management | Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | 8% - 12% |
| User Management and Notification Process | Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | > 12% |
| Visit Planning and Execution | Set up activity planning and visit execution with surveys and tasks. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | < 8% |
| Data Migration and Integration | Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | > 12% |
| Personalization and Extensibility | Identify how to use personalization and extensibility, including how to define related parameters. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | < 8% |
| Sales Planning and Forecasting | Set up sales target plans using various dimensions and create, update and submit forecasts. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | < 8% |
| Implementation Basics and Fine Tuning | Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements. C4H440 (SAP CLOUD FOR CUSTOMER 2011) | 8% - 12% |
| Lead and Opportunity Management | Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling. C4H410 (SAP CLOUD FOR CUSTOMER 2011) | 8% - 12% |
NEW QUESTION 32
You have selected the Override Territory field on the Accounts Overview page. What effect does this have on territory determination?
- A. It aligns all accounts marked for territory override with a territory team.
- B. It excludes the account during the territory realignment run.
- C. It aligns the account territory determination with the territory realignment run.
- D. It excludes accounts with multiple territories from the territory realignment run.
Answer: B
NEW QUESTION 33
You need to apply complex changes to an SAP Sales Cloud system after go live. Which option does SAP recommend for implementing these changes?
- A. Copy projects
- B. Restore projects
- C. Change projects
- D. Transport projects
Answer: C
NEW QUESTION 34
What is returned when you execute Request External Pricing in the sales quote? Note: There are 3 correct Answers to this question.
- A. Bill of materials
- B. Availability to promise
- C. Credit check
- D. Configurable products
- E. Sales order
Answer: A,B,C
NEW QUESTION 35
Which elements can you define during fine-tuning? Note: There are 2 correct Answers to this question.
- A. Sales territory hierarchy level
- B. Account hierarchy
- C. Routing rules
- D. Sales assistant
Answer: A,D
NEW QUESTION 36
Where can you maintain settings to notify a salesperson about aging leads?
- A. Fine tuning
- B. Personalization
- C. Extensibility
- D. Scoping
Answer: A
NEW QUESTION 37
Which types of updates are maintained in the Feeds facet of an SAP Sales Cloud account? Note: There are 3 correct Answers to this question.
- A. Upgrade
- B. People
- C. System
- D. Product
- E. Proxy
Answer: B,C,D
NEW QUESTION 38
For which of the following options can you apply workflow rules? Note: There are 2 correct Answers to this question.
- A. Define an action response template.
- B. Define and activate custom fields.
- C. Define conditions for the action field update.
- D. Send e-mail notifications.
Answer: C,D
NEW QUESTION 39
On which revenue levels can a forecast be based? Note: There are 2 correct Answers to this question.
- A. Customer
- B. Opportunity
- C. Territory
- D. Product
Answer: B,D
NEW QUESTION 40
You want to create a sales order in SAP S/4HANA from a sales quote in SAP Sales Cloud. Which of the following steps are prerequisites for triggering sales order creation? Note: There are 2 correct Answers to this question.
- A. Create an external follow-up document.
- B. Add a product from a past quote.
- C. Create an ERP sales quote.
- D. Request external pricing.
Answer: A,D
NEW QUESTION 41
Your customer wants to set up pricing in SAP Sales Cloud. What must you do to perform internal pricing?
Note: There are 2 correct Answers to this question.
- A. Enable business scoping.
- B. Maintain price lists and discount lists.
- C. Maintain integration with SAP ERP.
- D. Maintain product lists.
Answer: A,B
NEW QUESTION 42
Which of the following are social channels that can be utilized in SAP Sales Cloud? Note: There are 3 correct Answers to this question.
- A. WeChat
- B. TikTok
- C. YouTube
- D. LinkedIn
- E. Instagram
Answer: A,C,E
NEW QUESTION 43
What is the parameter on which sales team determination is based?
- A. Primary contact person
- B. Party role
- C. Territory
- D. Follow-up opportunity
Answer: B
NEW QUESTION 44
What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note:
There are 2 correct Answers to this question.
- A. Maintain the sales phase as Identify opportunity.
- B. Request pricing for the products in the opportunity.
- C. Click on Actions -> Create ERP Quote in the opportunity.
- D. Ensure all sales activities are completed in the opportunity.
Answer: B,C
NEW QUESTION 45
Based on which organizational elements can you define the distribution chain information in the product master? Note: There are 2 correct Answers to this question.
- A. Plant
- B. Sales unit
- C. Distribution channel
- D. Sales organization
Answer: C,D
NEW QUESTION 46
Which of the following activities do you perform when you create an interactive dashboard? Note:
There are 3 correct Answers to this question.
- A. Assign the dashboard to a sales organization.
- B. Define chart interaction.
- C. Select report variants.
- D. Define access by business role.
- E. Identify new key figures for dashboard analysis.
Answer: B,C,D
NEW QUESTION 47
Where can you activate buying center relationships in SAP Sales Cloud?
- A. Scoping
- B. Personalization
- C. Fine tuning
- D. Extensibility
Answer: A
NEW QUESTION 48
You have enabled offline pricing for SAP Sales Cloud. What price entry field is available for order item entry in the SAP Sales Cloud mobile app?
- A. Freight Price
- B. Estimated Price
- C. Gross Price
- D. Negotiated Price
Answer: B
NEW QUESTION 49
When using Data Workbench for the initial load, which of the following activities are steps in the migration process? Note: There are 2 correct Answers to this question.
- A. Import data from the template file.
- B. Activate the data migration functionality in scoping.
- C. Align data fields with input fields.
- D. Request a new test tenant.
Answer: A,C
NEW QUESTION 50
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