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HRCI Associate Professional in Human Resources Sample Questions:

1. When an employee is injured at work, HR should
Response:

A) Notify the parent company
B) Notify the proper federal and state demographic agencies
C) Notify the bank that there will be more workers' compensation checks needed
D) Notify the workers' compensation insurance carrier

2. In an insurance company, there are few employee hazards according to its HR manager. In fact, the HR manager believes there are no federal laws that will impact safety in its operations.
As the associate HR manager, what recommendation would you make to your boss?
Response:

A) Stay the course. The employer is specifically exempt. All insurance companies are excluded from coverage under federal safety laws.
B) Reconsider the conclusion. Federal oversight and office safety laws say that the employer must conduct safety training for all employees.
C) Stay the course. The HR manager is right about the freedom from federal oversight.
D) Reconsider the conclusions. OSHA requires all employers to provide a safe workplace in compliance with the General Duty Clause.

3. Occupational health is:
Response:

A) Unrelated to personal health
B) An ultimate, unrealistic objective set by the government
C) A focus on the prevention of hazards in the workplace
D) Using the most current scientific techniques to maintain employee attendance

4. Emma has never had to manage a union contract before. As the HR manager, she is involved with the grievance-handling process as the third step in the process. At her first meeting with the union steward, the steward began yelling at Emma and telling her what she had to do to satisfy the union in this situation. Emma was stunned.
What should she do?
Response:

A) Once the steward has blown off all her steam, Emma should continue the discussion by explaining the employer's position.
B) Emma should recess the meeting and tell the steward that she will not continue their conversation until the steward can conduct herself in a civil manner.
C) Emma should call a recess and ask for a management representative to join the meeting with her so she can have some backup in an unpleasant situation.
D) She has little choice but to sit there and take it. She is the employer's representative, and if she gets upset, it will only make matters worse.

5. Employee wellness programs are
Response:

A) A good idea because they can reduce employee rates of illness
B) A bad idea because the physical stress may cause heart attacks
C) A bad idea because they discriminate against disabled workers

Solutions: