Associate Professional in Human Resources (aPHR) Free Practice Test

Question 1

Which of the following managed-care plans will not cover any services outside of the network?
Response:

A. PPO

B. POS

C. EPO

D. PPA

Correct Answer: C

Question 2

Which of the following statements about a single-rate pay system is true?
Response:

A. It disregards performance or seniority.

B. It is typically used for exempt jobs.

C. It provides opportunity for progression within a single grade level.

D. It is not applicable in a union environment.

Correct Answer: A

Question 3

Your organization has a six-page performance evaluation form that management is using to evaluate employee performance annually. The requirements are to evaluate and mark a box for each performance category, selecting (1) unsatisfactory not meeting expectations, (2) inconsistent in meeting expectations, (3) consistently meets expectations, (4) exceeds expectations, and (5) above and beyond expectations.
What kind of performance appraisal method is this?
Response:

A. Graphic rating scale

B. Comparison

C. Ranking

D. Checklist

Correct Answer: A

Question 4

At the completion of an eight-module computer-based training course, the trainees are being asked to complete an assessment about what they learned. What evaluation method is this known as?
Response:

A. Reaction

B. Learning

C. Results

D. ROI

Correct Answer: A

Question 5

Pat is talking with her colleagues about illegal discrimination at work. Someone mentions that the company is going to be sending out a request for updated race and sex information. Pat says that isn't legal.
The company isn't supposed to track any of that information.
Response:

A. Pat has not understood the FLSA requirements that employers keep race and sex data on employees.

B. It is only the public-sector employees who are exempt from providing their race and sex identification to employers.

C. Only federal contractors are required to maintain the race and sex identification for employees.

D. The EEOC has issued guidelines that agree with Pat's belief that it is illegal to maintain that information in company records.

Correct Answer: A

Question 6

A task is:
Response:

A. Almost always aligned with production management

B. Always different from day to day

C. Typically a unit of work, meaning a set of activities needed to produce some result

D. Something assigned by the CEO

Correct Answer: C

Question 7

Theresa attended a seminar recently that pointed out the need to post a yearly summary of injury and illness cases. Her boss doesn't want to do that, saying he doesn't want to publicize the problems the organization has had.
Theresa should tell him:
Response:

A. Posting requirements can be met by putting a report on the back of the closet door in the employee lounge.

B. Posting requirements call for display of the report in a prominent location if there are 10 or more people on the payroll.

C. Posting requirements are optional, but good employers are using the report as a "best practice" in safety programs.

D. Posting requirements can be met by making the report available in a binder in the HR manager's office.

Correct Answer: B

Question 8

When an employee complains about unfair treatment by the supervisor:
Response:

A. The HR department should soothe the emotional complaint and encourage the employee to go back to work and pay no attention to the treatment.

B. HR should suspend the supervisor for at least 2 days.

C. The CEO should be notified that a lawsuit is not far behind.

D. It should always be investigated as possible illegal discrimination.

Correct Answer: D

Question 9

The concept of broadbanding was developed to
Response:

A. Provide narrower salary ranges

B. Work with flatter organization structures

C. Reduce employee mobility with the organization

D. Limit the autonomy of line managers

Correct Answer: B

Question 10

Sophia makes it a practice to call each applicant's former employers to verify employment claims and determine whether there were any behavioral problems in prior jobs. Her company is now being sued because a new hire had an automobile accident while on a delivery run.
It turned out he had a history of reckless driving charges in his past two jobs. But she wasn't told about those when she talked with the former employers. Should Sophia be worried?
Response:

A. Yes. Sophia is going to have to explain to her attorney why she hired this person when there was such a bad history of workplace behavior.

B. No. She tried to get information from the previous employers and they wouldn't talk to her. She made a good faith effort. She is off the hook.

C. Yes. In this instance, she should also have conducted a search of his driving record before hiring him into a job that required driving for deliveries. She shouldn't have relied on only former employer input.

D. Yes. Almost certainly, Sophia will be blamed for negligent hiring. She has little defense. She should have found out about the new employee's previous employment issues.

Correct Answer: C

Question 11

Simone has just been hired and is asked to complete a Form I-9. She offers her driver's license as proof of her identity. What else is required for her to complete the document?
Response:

A. As long as Simone offers to get a Social Security number in the next 30 days, she can submit her Form I-9.

B. She may offer any document authorized on the Form I-9 instructions as proof of her authorization to work in this country.

C. Simone has a U.S. passport but is told that she can't use it for her Form I-9.

D. She must have a Social Security number to submit on the form.

Correct Answer: B

Question 12

Progressive discipline policies generally involve multiple levels of:
Response:

A. Employee appeal before disciplinary action

B. Management approval before a warning is possible

C. Supervisory explanation before approval of a warning

D. Increasingly severe disciplinary action

Correct Answer: D

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HRCI Associate Professional in Human Resources (aPHR) Free Practice Test