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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which two communication modes are supported to allow integration with IBM Tivoli Provisioning Manager? (Choose two.)

A) Database interface tables
B) CORBA
C) Web services
D) ODBC
E) Windows Communication Foundation

2. Which statement describes functional components provided by IBM SmartCloud Control Desk?

A) It provides capability to deploy software packages to all endpoints, including required patches, and fulfill a software deployment request.
B) It manages the logical and physical IT infrastructure by discovering and verifying Configuration Items and their versions; it tracks detailed hardware and software configurations and logical relationships between the items based on information gathered via sensors.
C) It provides support for new business ordering from a standard catalog, and the associated workflow to sell/contract the service.
D) It gathers usage metrics (infrastructure and application resources) and stores the data for historical and audit purposes; an aggregation point for element level statistics provided by performance and capacity agents and data collection components.

3. Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)

A) IBM SmartCloud Control Desk
B) IBM SmartCloud Provisioning
C) IBM Tivoli Asset Discovery for Distributed
D) IBM Tivoli Application Dependency Discovery' Manager
E) IBM Tivoli Composite Application Manager

4. Which statement describes functional components provided by IBM Tivoli Provisioning Manager?

A) They provide customers with access to knowledge search, the ability to log incidents into Incident Management, check status of existing incidents, provide information on system outages, show frequently asked questions, and perform other automated services such as ID Management.
B) They provide automated configuration of IT resources in response to a service request or other trigger; they may include all levels of configuration such as network setup, storage allocation, partition preparation, base builds, application loads, cluster definition, etc.
C) They provide services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, organizations, and products.
D) They provide processes that join financial, contractual, and inventory functions to support life cycle management for hardware and software assets within the IT environment.

5. Which technique is used to classify how well a product or solution meets IT asset and service management requirements?

A) gap analysis
B) SWOT analysis
C) architecture analysis
D) business process analysis

Solutions: