Download Salesforce : FS-Con-101 Questions & Answers as PDF & Test Software
Updated: Jun 06, 2026
No. of Questions: 165 Questions & Answers with Testing Engine
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FS-Con-101 Practice Q&A's
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Salesforce Certified Field Service Consultant Sample Questions:
1. Which fields on Service Appointments help ensure that they are completed within the agreed upon Service Level Agreement (SLA) with Universal Containers' customers?
A) Earliest Start Permitted, Due Date
B) Arrival Window Start, Arrival Window End
C) Scheduled Start, Scheduled End
D) Actual Start, Actual End
2. Universal Containers sells widgets with multiple components. Based on a problem reported by a customer, one or more of the components need to be replaced.
What should a Consultant recommend to accurately record the required work?
A) Work Orders with Products Consumed
B) Work Orders with Work Order Line Items
C) Work Orders with Service Appointments
D) Service Appointments and Service Appointment Line Items
3. universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app. What should a consultant recommend to control their technicians?
A) mini page layouts
B) visual force page
C) page layouts
D) field sets
4. Which two features on the Dispatcher Console should the Consultant use to visualize Rule Violating Service Appointments? Choose 2 answers
A) Appointment List
B) Gantt
C) Color Palettes
D) Gantt Map
5. The Dispatcher at Universal Containers wants to schedule Service Appointments from the Dispatch Console while taking the Scheduling Policy into consideration.
Which three options are available to the Dispatcher? Choose 3 answers
A) Select a Service Appointment from the list, use the "Edit" action and allocate the Resource.
B) Select a Service Appointment from the list, use the "Change Status" action and "Dispatch."
C) Select multiple Service Appointments from the list and bulk schedule them.
D) Select a Service Appointment from the list and use the "Schedule" action.
E) gy Select a ServiceAppointment from the list, use the "Candidates" action, and select the best time slot.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A,C | Question # 5 Answer: C,D,E |
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