Download Avaya : 3302 Questions & Answers as PDF & Test Software
Updated: Jun 05, 2026
No. of Questions: 70 Questions & Answers with Testing Engine
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Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
1. A customer has Avaya Contact Center Control Manager (ACCCM) and needs you to connect it to an Avaya Call Management System (CMS) and create a Solaris user at the root level of configure Roles Based Access Control (RBAC) with user database permissions on the CMS database. Which two statements ate accurate regarding connecting to a CMS? (Choose two.)
A) You can connect to all versions of CMS with the Openlink driver.
B) If connecting to CMS version 14.x or earlier, you need the IBM Informix driver. If connecting to alaterversion, you need the Openlink driver.
C) You need to useaSolaris User.
D) If connecting to CMS versionof CMSor earlier, you need the Openlink driver. If connecting to a later version, you need the IBM Informix driver.
E) The CMS Supervisor must beinstalledon the ACCCM Server.
2. A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. As part of the project scope of work, you want to ensure that you have TC'P/IP connectivity to and from the Communication Manager.
Whit h two ACCCM components connect to the CM? (Choose two.)
A) SecurityEngine
B) API Web Services
C) Provisioning Server
D) Configuration Service
E) ACCCM Admin Web Interlace
3. The customer has installed Avaya Contact Center Control Manager (ACCOM) and will be using ACCCM to manage their Avaya IQ servers. The customer requires that a separate user be used for the integration with IQ. Which current account must the new account have the equivalent permissions as?
A) sroot
B) avaya
C) craft
D) admin
4. A corporation wants to improve customer satisfaction. A key concern is to provide the ability to upload/add/delete and change announcements and music on hold while their customers are waiting. Which Avaya Contact Center Control Manager (ACCCM) feature matches the key capabilities that the customer requires?
A) Communication Manager Extensions Management
B) Multi tenancy Management
C) IVK Sell Service
D) Call Flow Management
5. Before beginning the installation of the Avaya Contact Center Control Manager (ACCCM) installation in a stand-alone configuration with SQL 2008 Express, when would the Microsoft Internet Information Server (IIS) be installed?
A) afteryou install Microsoft Windows 2008 Server R2
B) after you install ACCOM
C) after you install the Microsoft SQLServer
D) after you selectACCCM services
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: C,E | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |
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