Updated: Jun 05, 2026
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1. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)
A) Research possible causes and implement a solution
B) Upgrade or downgrade the IP Office core software to fix the issue.
C) Duplicate the issue and obtain traces.
D) Replace hardware outside warranty.
E) Test and document the results of the implemented solution.
2. Which IP office application can be installed on the same server as CCR?
A) one-X Portal
B) IP Office Administration Suite
C) IP Office Voicemail Pro up to 16 voicemail ports
D) IP Office Voicemail Pro up to 20 voicemail ports
3. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?
A) 1616 IP Phone with VPN software
B) VPN gateway for each remote worker
C) modified 46vpnsettings .txt file
D) Modified 46XXsettings. scr file
4. What does "IMAP support" mean in the IP Office UMS service?
A) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
B) A user can see/listen to voicemail messages via Web browser.
C) A user can receive voicemail messages only using MS Outlook.
D) A user can receive voicemail messages to their Outlook, Outlook Express and /or Lotus Notes programs running on their PC.
E) All messages are forwarded to a user e-mail account and deleted on their telephone.
5. Which hunt group supports Forward Hunt Group Calls?
A) Sequential
B) Collective Call Waiting
C) Longest Waiting
D) Collective
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |
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