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HP Selling HP EMEA cMPS Sample Questions:

1. Which option best describes the payment options of a Channel Managed Print Services contract?

A) Always "all-in" click
B) Always "level pay"
C) Always "base plus click"
D) Whatever the partner defines within the cMPS terms and conditions

2. What is a benefit of the Supplies Contract Reseller Program (SCRP)?

A) Access to both hardware and HP supplies up-front discount is available.
B) A toolkit including device discovery and monitoring software is provided
C) The SCRP ID allows for multi-country HP supplies support
D) HP supports pricing for the cMPS contracts for supplies and distributors

3. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Place the device in a cool dry area
B) Use power-conditioning devices to ensure constant voltage
C) Use only original HP supplies
D) Use only 1500-grit paper as cleaning pages.

4. What is a HP Contractual Cartridge?

A) Any HP cartridge being used within the cMPS program
B) HP original cartridge with twice the page yield
C) A partner's own clone supplies being used in the cMPS program
D) HP original cartridge shipped in different packaging with the suffix C

5. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
B) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
C) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
D) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields

Solutions: