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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module to their staff. Which training resource should the consultant recommend?

A) Trailblazer Community Dashboard
B) Salesforce Help and Training
C) Learning Path
D) AppExchange Report

2. A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?

A) Data Import Wizard
B) SOAP API
C) Bulk API
D) NPSP Data Import

3. A nonprofit is migrating from a legacy donor management database. The database has donor contact information, donation history, and payment information. How should the consultant load the data from the database using a single file to create the related records?

A) Data Loader
B) Workbench
C) Data Import Wizard
D) NPSP Data Importer

4. A consultant is engaged by a nonprofit organization during the planning phase of a Nonprofit Cloud implementation project. What should the consultant consider when identifying the business value of the project?

A) A change in the project schedule will not impact the business value, but a change in the project cost will.
B) The organization's stakeholders define the business value, but the consultant should have a plan to measure it.
C) Increased fundraising performance cannot be considered because there is no guarantee that donations will increase.

5. A married couple has each donated to a nonprofit organization. The organization wants to track that they are part of the same household. Which step must be performed in Nonprofit Cloud as part of the solution?

A) Create an Opportunity Contact Role record for each household member.
B) Create a Party Relationship Group whose type is Household.
C) Create one Person Account to track the household members together.

Solutions: