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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. What are the three possible scenarios when resource quota dates will differ from the sales quota plan start and end date?

A) Quota is assigned to a future dated resource, who will join the organization in future.
B) Territory resource is removed from a territory and the resource is end dated.
C) Territory is deleted.
D) Territory is re aligned.
E) Resource is deactivated.

2. Identify the two correct statements related to variance in the context of sales quota.

A) Variance is the difference between the predicted sales quota and actual sales quota.
B) Variance is the difference between the adjusted quota amount for the parent territory and the rolled up total amount from the child territory quotas.
C) Variance is the difference in quota among the child quotas.
D) Variance can be spread, meaning that it gets added to the child territories.
E) Variance is the difference in parent and child quota.

3. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Use Customer Center to review the prospects' pending service requests.
B) Create a quote for the prospect in Oracle Fusion Sales.
C) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
D) Use LinkedIn to discover more about the prospect organization contact.
E) Use keyword search to identify existing customers with the old server product line.

4. Oracle Fusion Territory management is used in an organization to assign sales accounts, leaders, and opportunities. It is also used to generate Business Intelligence reports. Identify three territory management-related setup tasks that have to be performed by the territory administrator while configuring territories.

A) Enable dimensions and metrics.
B) Quota
C) Lookups
D) Identify visible members.
E) Forecast

5. A territory manager has created a proposal. When the proposal is validated, it can create active territories. Identify a condition that would result in an error during the validation process in Oracle Fusion Sales.

A) A valid product has been added as a dimension member.
B) Active resources were added as dimension members.
C) Parent territory does not cover all the dimensions of its child territories.
D) Parent territory covers all the dimensions of its child territories.
E) Partner sales representatives were added to child territories.

Solutions: