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Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:

1. What is a common cause of increasing NEWPTR errors on a POS interface?

A) dirty fiber
B) incorrect timing
C) wrong fiber type
D) Tx and Rx swapped

2. What is the acronym commonly used to identify a prearranged agreement between a service team and an external service provider?

A) CICS
B) SLM
C) OLA
D) SLA
E) UC

3. Which two statements about process in Cisco IOS and IOS XR Software are true? (Choose two.)

A) In Cisco IOS Software, all processes share the same virtual space.
B) In Cisco IOS XR Software, a process failure could corrupt another process's memory space.
C) In Cisco IOS XR Software, the default priority is 10.
D) In Cisco IOS Software, a higher priority process can interrupt.
E) In Cisco IOS XR Software, all processes share the same virtual space.

4. According to the ITIL@ v3 framework, which two options are the best way to manage device configurations? (Choose two.)

A) have a central repository of approved configuration
B) have a robust asset management system
C) enforce change management procedures
D) standardize on global configuration templates

5. According to Cisco leading practices, which four benefits can be realized from a reactive review of trouble tickets? (Choose four.)

A) identification of recurring issues that may indicate a problem
B) identification of a bug in a specific release of software
C) identification of a skills deficit or training need for one or more members of the staff
D) identification of excessive complaints from particular groups or individuals
E) identification of a problem in a particular hardware platform or line card
F) identification of opportunities for improvement in the change management process
G) justification for budget to add headcount so this task can be performed proactively

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