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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8, and all use Lync 2013. Users report that they are unable to share Microsoft PowerPoint presentations with users who are using certain mobile devices. They also report that they are unable to scroll through a PowerPoint presentation independent of the presentation itself. You need to ensure that while they are in conferences, users are able to share PowerPoint presentations with users who are using mobile devices. You also need to ensure that users are able to scroll through PowerPoint presentations. What should you do?

A) Install an Office Web Apps Server on a server and configure Lync Server 2013 to communicate with Office Web Apps.
B) Install an Office Web Apps Server on a server that is running Office 2013 and configure Lync Server 2013 to communicate with Office Web Apps.
C) Configure a new conferencing policy and enable the AllowMultiView.
D) Install Office 2013 for all users and instruct them to use PowerPoint 2013.

2. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition and Edge Servers. You create a group named HelpDesk You need to grant the minimum level of permissions necessary for members of HelpDesk to be able to enable or disable Lync users. What should you do?

A) Add HelpDesk members to the group RTCUniversalServersAdmins.
B) Assign the CsUserAdministrator role to HelpDesk members.
C) Assign the CsServerAdministrator role to HelpDesk members.
D) Assign the CsAdministrator role to HelpDesk members.

3. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. You configure the following group policies to apply Quality of Service (QoS) for audio and video to the organizational unit (OU) that contains the Lync 2013 Conferencing servers:
-Audio: DSCP port 46 and port range: 57000:59152
-Video: DSCP port 34 and port range: 60501:65535
You need to create a QoS for Application Sharing. What should you do?

A) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 34, and configure the policy to use ports 57500:58500.
B) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 40803:49151.
C) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 46, and configure the policy to use ports 40803:49151.
D) Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 57500:58500.

4. Your customer's company has a main office and five branch offices located in different cities. Your customer has a Microsoft Lync Server 2013 datacenter configured with Enterprise Voice at the main office. The customer has deployed a Survivable Branch Appliance (SBA) at the first branch office and connected it to a public switched telephone network (PSTN) by using a Tl trunk line provided by your service provider. The gateway is configured to use fully qualified domain names (FQDNs). All functionality has been tested by using pilot users at the branch office. The customer reports that they tested branch isolation by disconnecting the wide area network (WAN) from their branch office and making an outbound call. The call was successful. Next, they made an inbound call to the branch office and the call failed. To troubleshoot the issue, you begin a trace of IncomingAndOutgoingCalls by using centralized logging, and make an inbound call. You open the log in snooper and search for incoming calls with the phone number from which you are calling. You do not find any messages. You open the syslog from the gateway side of the SBA and discover that messages are sent to the Lync Mediation server pool, but no responses have been received. You connect the WAN from the branch office and make an inbound call. The call is successful. Your investigation suggests that there is a configuration error on the Gateway side of the SBA. You need to identify the configuration error that causes inbound calls to fail. What should you check?

A) The domain controller at the branch office
B) Dynamic Host Configuration Protocol (DHCP) options on the branch DHCP server
C) DNS settings on the gateway
D) Route settings of the gateway

5. You support a customer whose network environment includes Microsoft Lync Server 2013 and Lync Phone Edition devices.
Quality of Service (QoS) configuration has been changed recently and users report voice quality issues when they use Lync Phone Edition devices. You need to configure QoS for voice traffic to match the default QoS configuration of the Lync Phone Edition devices. What should you do?

A) Set the Voice 8021p value to 0.
B) Set the VoiceDiffServTag value to 0.
C) Set the VoiceDiffServTag value to 40.
D) Set the Voice 8021p value to 40.

Solutions: