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Last Updated: Jun 04, 2026

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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 environment that includes:
-a single Standard Edition server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(s) reverse proxy.
Remote users report that the company logo isn't being displayed alongside the text in their Online Meeting invites.
You need to find out why the logo is not being retrieved.
Which two actions should you perform? (Each correct answer presents a part of the solution. Choose two.)

A) Using a test client outside the corporate network, use an HTTP tracing tool to debug the traffic.
B) From the Lync Server Management Shell, execute the Get-CSWebServiceConfiguration | FL Identity,LogoURL cmdlet.
C) Using a test Client inside the corporate network, use an HTTP tracing tool to debug the traffic.
D) From the Lync Server Management Shell, execute the Get-CSMeetingConfiguration | FL Identity,l_ogoURL cmdlet.
E) Using the Lync Server 2013 Logging Tool, debug traffic on the Lync Server 2010 Edge Server.


2. DRAG DROP You deploy a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local.
The pool is configured with
the Session Initiation Protocol (SIP) domain litware.com. The environment includes the following:
-a Front End Server named Lync2013FE1
-a Back End Server named Lync2013BE
-an Edge Server named Lync2013Edge that is a member of Edge pool Edgepool.contoso.local
Your Lync 2013 topology supports the following access, meeting, administration, and external web service URLs:
-https://Dialin.litware.com
-https://Meet.litware.com
-https://Admin.contoso.local
-https://external.litware.com
You want to support external Lync Web App clients.
You plan to publish Lync 2013 HTTP Web services through a reverse proxy. You need to issue a certificate to publish Lync 2013 Web services through a reverse proxy firewall. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)


3. You support a customer's Microsoft Lync Server 2013 environment.
Users regularly host online meetings in which participants use the MultiView video feature in Lync Server 2013.
All clients use the Lync 2013 client and are located in the headquarters site as well as a branch site. The network team reports high bandwidth utilization by Lync for these conferences. You need to find a potential cause of the high bandwidth use. Which cmdlet should you run from the Lync Server Management Shell?

A) Get-CsVoicePolicy
B) Get-CsMediaConfiguration
C) Get-CsClientPolicy
D) Get-CsConferencingPolicy


4. You support Microsoft Lync Server 2013 servers in your customer's network. The network is isolated from Internet with a firewall. Users report voice and video communication problems while communicating with external participants. You need to verify port availability for audio/video communication on the Edge Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Check UDP port 3478.
B) Check TCP port 8057.
C) Check TCP port 4443.
D) Check TCP port 5061.
E) Check TCP port 443.


5. DRAG DROP You support a network environment for a company named Contoso. The network includes Microsoft Lync Server 2013. Contoso recently acquired Litware, Inc. You configure Lync to support Session Initiation Protocol (SIP) domains named contoso.com and litware.com. You configure several Lync Response Groups. You discover that Litware Response Group agents are not receiving calls. Contoso Response Group agents continue to receive calls. You need to restore call functionality from the user to the Litware Lync Server Response Group agent. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)


Solutions:

Question # 1
Answer: A,D
Question # 2
Answer: Only visible for members
Question # 3
Answer: D
Question # 4
Answer: A,E
Question # 5
Answer: Only visible for members

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