Last Updated: Jun 05, 2026
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The Cisco 350-801 exam is designed mainly for the network engineers, systems engineers, and network administrators who want to improve their professional expertise to move their career forwards.
The IT specialists who are going to pass the Cisco 350-801 exam should first make sure that they possess the requisite knowledge and skills. They must be able to implement and handle basic collaboration technologies that include collaboration applications, QoS, Call Control, media resources, Cisco IOS gateway, and codecs and endpoints. Their skills in implementing and deploying key collaboration technologies will be an added advantage.
Additionally, the students should demonstrate a specializing knowledge of the basic computer networking terms, including routing, switching, LANs, and WANs. Moreover, they must have a thorough understanding of the fundamentals of digital interfaces, Voice over IP (VoIP), and Public Switched Telephone Networks (PSTNs). The applicants should also have the general familiarity with Cisco Unified Communications Manager deployment, data networks, and voice.
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This module of the exam outline emphasizes four major skills including those associated with the Mobile and Remote Access (MRA), Cisco Unified Communications Manager digit analysis process, and the implementation of toll fraud prevention. In addition, one should be skilled in the configuration of globalized call routing within a Cisco Unified CM.
This domain will mostly focus on the setting up the SIP integration options to call control, configuration of MWI and Unity Connection Mailbox, and description of call handlers. It also covers the deployment of Cisco jabber on-premises as well as Cisco Unified IM&P protocols and high avilability.
This is the last domain that candidates need to master when preparing for the Cisco 350-801 exam. It checks one's abilities in troubleshooting a wide range of SIP conversation elements including SDP and DTMF as well as collaboration endpoints, deploying SIP endpoints, and setting up codec negotiations. Also, it requires onw to know how to choose a proper collaboration codec for specific scenario.
This section assesses the candidates' knowledge of common problems associated with poor video and voice quality such as jitter, packet loss, and latency. Also, applicants need to know QoS requirements for video and voice application types and understand the role of different DiffServ values such as EF, CS4, CS3, and AF41 as they relate to collaboration. The next topics covered include the importance of QoS trust boundaries, class models, location-based CAC bandwidth requirements, and setting up as well as verifying LLQ.
This domain is built around the configuration of specific voice gateway components. These include codec preference list, dial peers, and DTMF. It also addresses the configuration and troubleshooting of ISDN PRI/BRI, skills needed to verify and set up the MGCP, and select the right media resources that are most suitable for certain scenarios.
Here, the instructors will want to know if you can describe the key components of design when it comes to Cisco Collaboration architecture. They include high availability, bandwidth, sizing, licensing, security, QoS, disaster recovery, and dial plan. Also, the candidates should show their knowledge of the crucial elements that Cisco Collaboration technologies like SNMP and DNS, the purpose of of edge devices within the Cisco Collaboration architecture, and skills in troubleshooting DNS, NTP, and LDAP integration.
The following will be discussed in CISCO 350-801 exam dumps pdf:
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