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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?

A) BPM Developer
B) BPM Analyst
C) BPM Administrator
D) BPM Architect

2. Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:

A) measure the operations within a process.
B) determine the source of business data in the process.
C) notify stakeholders when a threshold is violated.
D) reward participants for superior performance in the process.

3. In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business process not previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?

A) Find the best time in the development effort when resources are available to insert the business requirement implementation.
B) Validate user story with process owner and schedule for a later iteration.
C) Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.
D) Explain to the executive sponsor that the requirement will be implemented in the next iteration.

4. The BPM analyst, Process Owner and BPM program manager have created a list of user stories with point estimates. What do user story points measure?

A) The time in hours required to implement the user stories.
B) An approximate, relative measurement of the development effort.
C) The priority of the user story.
D) The value of the user story.

Solutions: