Quality 78950X PDF Dumps - 78950X Exam Questions

Most UptoDate Avaya 78950X Exam Dumps PDF 2022

Avaya 78950X Exam Syllabus Topics:

Topic	Details
Topic 1	Apply the configuration steps for outbound features using Outbound Campaign Management Tool Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS
Topic 2	Explain the required IP Office configuration steps to integrate with ACCS Explain the operation and benefits of the ACCS solution
Topic 3	Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state Apply the configuration steps for multimedia features within ACCS
Topic 4	Apply basic ACCS administration tasks and configure agent and supervisor privileges Explain the ACCS license assignments Generate and schedule reports
Topic 5	Modify the sample application using Orchestration Designer Describe Prompt Management component in ACCS
Topic 6	Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment Explain how to secure the links between ACCS and IP Office
Topic 7	Explain the steps required to troubleshoot the ACCS server by symptoms Explain the business continuity requirements in a Campus Redundancy Environment
Topic 8	Create customized real-time display IP Office Configurations

 

NEW QUESTION 39
Which deployment option includes a Microsoft Windows Server Standard Edition product license key?

• A. PVI Deployment
• B. DVD Deployment
• C. Software Appliance Deployment
• D. Hardware Appliance Deployment

Answer: B

 

NEW QUESTION 40
Which type of activity code requires skillsets to be assigned?

• A. Post Call Processing Reason code
• B. Walk Away Reason code
• C. Activity code
• D. Not Ready Reason code

Answer: C

 

NEW QUESTION 41
When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?

• A. They appear in the problems view in Orchestration Designer.
• B. The errors are signaled by Orchestration Designer at the instant they occur,
• C. The errors are automatically corrected.
• D. They appear in the error log view.

Answer: C

 

NEW QUESTION 42
From the Avaya Contact Center Select (ACCS) Dashboard, which selection is made to view the status of the IP Office connection?

• A. System Control and Monitor Utility
• B. Contact Center Server Configuration, SIP, Network Settings
• C. Contact Center Multimedia
• D. SIP Gateway Monitor SGM client

Answer: B

 

NEW QUESTION 43
To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition Which deployment type does this represent?

• A. Trunkey option
• B. Hardware Appliance option
• C. DVD option
• D. Software Appliance option

Answer: A

 

NEW QUESTION 44
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)

• A. IP Office user account
• B. Windows user account
• C. SIP user account
• D. Active Directory Domain account

Answer: B,D

 

NEW QUESTION 45
The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)

• A. The administrator must execute the IP Office Manager save translations command
• B. The IP Office system may require a restart depending on the SIP settings changes.
• C. The administrator must save configuration to transfer changes to the IP Office.
• D. When the IP Office Manager application Is closed, the change will be effective.

Answer: A,C

 

NEW QUESTION 46
Which three applications are included with the IP Office admin suite Installation? (Choose three.)

• A. IP Office Platform Manager
• B. Avaya Grep
• C. System Status
• D. IP Office Manager
• E. System Monitor

Answer: C,D,E

 

NEW QUESTION 47
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?

• A. Right click on the service and select restart.
• B. Enter the advanced password, right click on the service and select restart.
• C. Right click on the service and select reboot.
• D. Enter the advanced password, right click on the service and select end process.

Answer: B

 

NEW QUESTION 48
What is the function of the Data Synchronization process?

• A. It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.
• B. It is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.
• C. It Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.
• D. t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.

Answer: C

 

NEW QUESTION 49
Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?

• A. IP Office System Status
• B. IP Office Web Manager
• C. ACCS, Contact Center Manager component
• D. ACCS, Configuration component

Answer: A

 

NEW QUESTION 50
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.) Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

• A. A new short code needs to be set up in the ACCS.
• B. A new SIP extension needs to be added to the IP Office.
• C. A corresponding CDN needs to be set up
• D. A short code needs to be added on the IP Office.

Answer: A,B

 

NEW QUESTION 51
What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)

• A. WebLM
• B. ADMIN
• C. CCT
• D. CCMA
• E. REGISTRY

Answer: A,C,D

 

NEW QUESTION 52
A call variable is useful because of which two characteristics? (Choose two.)

• A. Only call variables of type Integer can be used as wild variables.
• B. They can be assigned a range of values when they are created in the variable editor.
• C. They can be changed from call variable to global variable during a call session.
• D. Their values can be changed during a call session to serve as a collector for caller entered information.

Answer: B,D

 

NEW QUESTION 53
What are the two locations where a historical report can be saved? (Choose two.)

• A. In the Scheduled Events folder
• B. In a Group folder
• C. In the Public Report Templates folder
• D. In the Private Report Templates folder

Answer: B,D

 

NEW QUESTION 54
In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.
For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)

• A. ACCS CCMM Administrator
• B. ACCS CCMA Configuration
• C. IP Office Configuration
• D. Orchestration Designer (OD)

Answer: C,D

 

NEW QUESTION 55
Which two statements about Thick Provisioning are true? (Choose two.)

• A. It allows the Software Appliance image to be deployed faster.
• B. It requires less disk space overall than Thin Provisioning.
• C. It prevents over allocation of hard disk resources.
• D. It improves hard disk performance.

Answer: B,C

 

NEW QUESTION 56
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