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NEW QUESTION # 24
The system should allow a user to enter customer details and select appropriate customers for a mailshot What is wrong with this requirement?

• A. It should be specific about the user it refers to.
• B. It contains the word should" which must not be used in a requirement.
• C. It consists of two requirements which should be separately defined.
• D. It should not contain the word "system" in the requirement."

Answer: C

NEW QUESTION # 25
The term 'happy day' is often used in the context of which of the following investigation techniques?

• A. Scenarios.
• B. Activity Sampling.
• C. Protocol analysis.
• D. Document analysis.

Answer: A

NEW QUESTION # 26
What is the first stage of the waterfall systems development lifecycle?

• A. Strategic Vision.
• B. Feasibility Study.
• C. Plan.
• D. Analysis.

Answer: B

NEW QUESTION # 27
During which stage of the Business Analysis Process Model would a gap analysis be carried out?

• A. Evaluate the options.
• B. Define requirements.
• C. Analyse needs.
• D. Investigate situation.

Answer: C

NEW QUESTION # 28
What are business case development, subject matter expertise and procurement all examples of?

• A. Personal knowledge competencies required by business analysts.
• B. Behavioural skill competencies required by business analysts.
• C. Technique competencies required by business analysts.
• D. Business knowledge competencies required by business analysts.

Answer: D

NEW QUESTION # 29
A use case Place Order must always invoke a related use case Check Credit.
How is the association between the two use cases shown?

• A. By a broken, arrowed line stereotyped with the word <>
• B. By a solid line with no arrowhead or stereotype.
• C. By a broken, arrowed line stereotyped with the word <>.
• D. By a broken, arrowed line stereotyped with the word <>.

Answer: C

NEW QUESTION # 30
The term CATWOE provides a framework for defining and analysing business perspectives. In a project, which letter of CATWOE should be first understood by the business analyst?

• A. The Weltanschauung or world-view.
• B. The Owner.
• C. The Customer.
• D. The Actor

Answer: A

NEW QUESTION # 31
Which of the following statements about change and change management is correct?

• A. The management of change is the sole responsibility of the project manager.
• B. Change management should first be considered in the design stage of the project.
• C. Social and cultural factors have little influence on the success of implementing changes.
• D. Change management should be considered right from the start of the project.

Answer: D

NEW QUESTION # 32
Which of the following statements about a BAM is correct?

• A. There will be one BAM for each business perspective.
• B. The BAM is an AS-IS model of the real world.
• C. The BAM is concerned with where activities are carried out.
• D. The BAM is concerned with who carries out the activities.

Answer: A

NEW QUESTION # 33
What occurs at handoffs when two actors do not synchronise their work?

• A. Decisions.
• B. Queues.
• C. Functions.
• D. Errors.

Answer: B

NEW QUESTION # 34
Which of the following is an advantage to the host organisation of using an internal consultant to conduct a business analysis project?

• A. They will have a broad business perspective.
• B. They will only be paid when they are needed.
• C. They will have a dispassionate view of the host organisation.
• D. They will be familiar with the host organisation.

Answer: D

NEW QUESTION # 35
Which of the following describes a 'rich picture'?

• A. A swim-lane diagram highlighting the most costly processes.
• B. An organisation chart showing the most important stakeholders.
• C. A free-format drawing of a business situation under investigation.
• D. A UML class diagram showing both attributes and operations.

Answer: C

NEW QUESTION # 36
Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?

• A. Scenario analysis.
• B. Protocol analysis.
• C. Activity sampling.
• D. Shadowing.

Answer: D

NEW QUESTION # 37
Business rules define how actions are to be performed. Under which of the following headings are business rules considered?

• A. Constraints and operational guidance.
• B. Negotiable and non-negotiable limitations.
• C. Explicit or implicit management statements,
• D. Statutory and internal policies.

Answer: A

NEW QUESTION # 38
Which of the following is an input to the 'Investigate the Situation' stage of the business analysis process model?

• A. List of issues/problems.
• B. Business case.
• C. Stakeholder perspectives.
• D. Terms of reference.

Answer: D

NEW QUESTION # 39
Which of the following only includes explicit corporate knowledge?

• A. Skills, values, communities of practice
• B. Culture, norms, historical data.
• C. Style guides, procedures, processes
• D. Job descriptions, tasks, targets.

Answer: C

NEW QUESTION # 40
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