Free CertiProf RWVCPC Exam Questions and Answer from Training Expert TestSimulate
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NEW QUESTION # 13
Which of the following is the responsibility of a telecommuting employee?
- A. Be flexible in working hours.
- B. Set new performance goals.
- C. Establish a functional workspace at home.
- D. Proven teleworking systems and current teleworking provisions.
Answer: D
NEW QUESTION # 14
Team building tools.
- A. Socialization Tools.
- B. Kudos
- C. Feedback
- D. Computing tools.
Answer: B,C
NEW QUESTION # 15
All of the following are important pieces of a communication plan EXCEPT:
- A. Conference calls.
- B. Voicemail.
- C. Email.
- D. Effective time management skills and organized work practices.
Answer: D
NEW QUESTION # 16
Please indicate which of the following are NOT recommended activities for leading remote teams.
- A. Ensure understanding of objectives. Encourage consistency.
- B. None of the above.
- C. Use visualization.
- D. Celebrate failed ideas as learning opportunities. Sandbox.
Answer: C
NEW QUESTION # 17
What do you consider not to be important challenges for a Remote Worker to consider?
- A. Innovation and agility.
- B. None of the above.
- C. None of the above.
- D. Meetings to communicate progress and coordination.
- E. Develop our self-esteem.
- F. Indicators to measure labor efficiency.
Answer: E
NEW QUESTION # 18
Recommendations to consider for communication in remote computers, are:
- A. Using icebreaker exercises
- B. Quiet place to make calls
- C. Have excellent lighting
- D. Work on maintaining morale.
Answer: A,B,C
NEW QUESTION # 19
The following is a responsibility of a remote office manager.
- A. Facilitate weekly team meetings.
- B. Work more independently than as a member of a team.
- C. Facilitate retrospectives focusing on how we can improve as a team.
- D. Schedule periodic reviews of the equipment agreement.
- E. All of the above.
Answer: B
NEW QUESTION # 20
Which of the following is NOT a remote work culture principle:
- A. Performance on informality.
- B. Clarity in Mission.
- C. Asynchronous (remote) vs synchronous responses.
- D. Obtain the necessary software.
Answer: A
NEW QUESTION # 21
Which of the following IF corresponds to a remote work facilitation practice?
- A. Recognize achievements
- B. Analyze efficiency
- C. Arrive a little early and interact with the team resolve doubts.
- D. None of the above.
Answer: C
NEW QUESTION # 22
Telecommuting can be challenging for some people because: Select an answer.
- A. Summarize administrative support procedures.
- B. Reduces the need for communication.
- C. Blocks the advancement of the race.
- D. It requires the ability to work alone.
Answer: D
NEW QUESTION # 23
All of the following are tips for creating a telecommuting agreement EXCEPT:
- A. Start the meeting by getting everyone talking (Icebreaker Activities).
- B. Be specific with the days / hours.
- C. Indicate the type of teleworking.
- D. Create a list of expectations for all telework tasks.
Answer: A
NEW QUESTION # 24
Choose which expression best fits the phrase 'An agreement commitment or telework contract must be':
- A. When due to illness you cannot go to the facilities or office and work from home
- B. Required.
- C. Introduced between the manager the employee and the teleworking coordinator.
- D. Not mandatory or Inclusive.
Answer: C
NEW QUESTION # 25
When measuring productivity you have to:
- A. Kudos / acknowledgments.
- B. Set specific goals for your employees.
- C. Weigh teleworking and office productivity in the same way.
- D. Judge group and individual performances.
Answer: A
NEW QUESTION # 26
They are Facilitation practices for remote teams.
- A. Ensure understanding of objectives. Encourage consistency.
- B. Use visualization.
- C. Work on maintaining morale.
- D. Use tools like online surveys.
Answer: B,D
NEW QUESTION # 27
Define what is Remote Working?
- A. There are no personal circumstances that affect teleworking.
- B. Bring your tasks or to-dos from the office to finish at home and have them ready for the morning.
- C. The provision of services to third parties is carried out from anywhere and not in the organization's own facilities.
- D. Offer your services from home because there is a lot of traffic.
Answer: C
NEW QUESTION # 28
The findings in the remote work process are:
- A. The ability to read facial expressions is lost.
- B. Broadcasting
- C. None of the above.
- D. Loss of socialization
Answer: A,D
NEW QUESTION # 29
Which of the following is a success factor for telecommuting?
- A. Request a written communication in most circumstances.
- B. It should not be canceled except in rare situations.
- C. Use any available technology.
- D. Create more work for office staff.
Answer: B
NEW QUESTION # 30
When setting up your work area at home work with the following staff:
- A. Information technology office.
- B. Immediate supervisor.
- C. All previous.
- D. Telework coordinator of the agency.
Answer: B
NEW QUESTION # 31
ELMO is a technique for:
- A. Ensure understanding of objectives. Encourage consistency.
- B. Socialization Tools.
- C. Use with your team to cut through unnecessary discussions
- D. Using icebreaker exercises
Answer: C
NEW QUESTION # 32
As a teleworker you are responsible for all of the following EXCEPT:
- A. Determine goals work plans and schedules.
- B. None of the above.
- C. Communicate with the entire team.
- D. Understand the learning technology procedures and guidelines.
Answer: D
NEW QUESTION # 33
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