Experience-Cloud-Consultant Dumps PDF New [2021] Ultimate Study Guide
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NEW QUESTION 34
Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?
- A. Content Management in Workspaces
- B. Community Setting
- C. Branding Sets
- D. Administrator in Workspaces
Answer: A
NEW QUESTION 35
What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
- A. Grant partner users access to the partner account using a Sharing Rule,
- B. Create partner roles in a separate branch in your Role Hierarchy.
- C. Create partner roles in the same branch in your Role Hierarchy.
- D. Reduce the number of roles to one to improve system performance.
Answer: A,B
NEW QUESTION 36
Universal Containers is looking to onboard three new partners to the community.
* Each partner have a branded experience containing their colors and logo.
* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.
* Bronze partners should not have access to the Leas tab.
How should an administrator solve for these requirements?
- A. Create a separate community for each partner with audience targeting.
- B. Create branding sets, audience targeting and a custom Navigation menu component.
- C. Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.
- D. Create branding sets, audience targeting, and navigation menu targeting.
Answer: D
NEW QUESTION 37
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?
- A. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
- B. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
- C. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
- D. Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
Answer: C
NEW QUESTION 38
Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?
- A. Chat Agent Guided Setup Flow and Service Console
- B. Service Console and Service Channel
- C. Experience Builder and Chatter
- D. Service Channel and Chatter
Answer: A
NEW QUESTION 39
Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC's business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
What should BC closely into during the evaluation phase?
- A. Lightning Bolt solutions
- B. SDLC (Software Developer Life Cycle) for Experiences
- C. Community Connect
- D. Digital Experience framework
Answer: D
NEW QUESTION 40
Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve cases for their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?
- A. Customer Community
- B. Customer Community Plus
- C. Employee Community
- D. Partner Community
Answer: B
NEW QUESTION 41
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers
- A. Audience
- B. Personal
- C. Visible
- D. Default
- E. None
Answer: A,D,E
NEW QUESTION 42
An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?
- A. Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
- B. Click "New" on the User Setup page in Lightning Experience.
- C. Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
- D. Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
Answer: A
NEW QUESTION 43
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?
- A. Compact Header Properties
- B. Developer Console
- C. CMS Connect
- D. Rich Content Editor
Answer: D
NEW QUESTION 44
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.
- A. Metadata API can be used programmatically as well as declaratively.
- B. Metadata API supports migrating all Communicates settings and features.
- C. Metadata API is ideal for when the changes are complex.
- D. Metadata API is ideal when multiple work streams are involved.
Answer: A,B,D
NEW QUESTION 45
To which three objects can the Partner Super User access be applied?
Choose 3 answers
- A. Cases
- B. Accounts
- C. Custom Objects
- D. Opportunities
- E. Campaigns
Answer: A,C,D
NEW QUESTION 46
Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK's Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the Legal Department audience.
Who will be able to see the Rich Content Editor component?
- A. Members that are part of both the New York City audience and the Legal Department audience
- B. All New York City audience members.
- C. New York City audience members with the Legal Department sharing set
- D. All Cloud Kicks Experience Cloud site members
Answer: A
NEW QUESTION 47
Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?
- A. Partner Central
- B. Help Center
- C. Customer Account Portal
- D. Build Your Own
Answer: A
NEW QUESTION 48
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.
- A. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
- B. Changing the Salesforce CDN overwrites LDS defaults.
- C. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
- D. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
Answer: C
NEW QUESTION 49
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?
- A. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
- B. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
- C. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
- D. Manually add the top performing articlesto Salesforce and select Authenticated Sites as the Channel.
Answer: C
NEW QUESTION 50
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers
- A. Manage Setup
- B. Manage Experiences
- C. Access Experience Management
- D. Access Sharing Sets
Answer: B,C
NEW QUESTION 51
Ursa Major Solar (UMS) is building a portal for its premium B2B customers, Customer will be able to access their account information, open cases, download NDAs, and create dashboards Which user license allows UMS to meet these requirements?
- A. Commerce Portal
- B. Channel Account
- C. Customer Community
- D. Platform Portal
Answer: B
NEW QUESTION 52
Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.
Which three things should BC in mind about unauthenticated or guest user access?
Choose 3 answers
- A. Guest user external organization-wide defaults are always set to Public.
- B. Guest user can't be members of public groups or queues.
- C. Guest user can't records via manual existing records
- D. Guest user can't access records via manual sharing
- E. Guest user external organization-wide default are always set to Private.
Answer: B,D,E
NEW QUESTION 53
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