Avaya 72301X Practice Exam - 97 Unique Questions
Latest Questions 72301X Guide to Prepare Free Practice Tests
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NEW QUESTION 47
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
- B. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- C. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
- D. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
Answer: D
NEW QUESTION 48
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura Session Manager (SM)?
- A. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
- B. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.
- C. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
- D. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
Answer: D
NEW QUESTION 49
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
- A. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
- B. It is eight steps that guarantee a logical way to isolate an issue.
- C. It is eight steps that ensure a faster time to resolution.
- D. It is eight steps used to guarantee systems are operational after an implementation.
- E. It is eight steps that define how to escalate third-party integration issues.
Answer: A,B
NEW QUESTION 50
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?
- A. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.
- B. Using a direct H323 trunk group between CM and AAM.
- C. Using a direct SIP trunk group between CM and AAM.
- D. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
Answer: A
NEW QUESTION 51
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)
- A. in the Application Relay tab of the Relay Services page
- B. in the Interfaces tab of the Network Management page
- C. in the Reverse Proxy tab of the Relay Services page
- D. in the Networks tab of the Network Management page
Answer: C,D
Explanation:
Explanation
https://www.devconnectprogram.com/fileMedia/download/f4e62c69-6c78-4380-b586-c3ef3ffe700c (Pag.67)
NEW QUESTION 52 
Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?
- A. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. The public network is not working.
- B. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is not working.
- C. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is partially working, but routing may be incorrect.
- D. The local area network and Avaya Aura Session Manager are working. Avaya Aura Communication Manager is not working.
Answer: C
Explanation:
Explanation
Communication Manager is working because can make calls out successfully, SBCE is partially working * Notice that the FROM header is an IP address instead of a domain name = avava.com. CM needs to see domain name. IP address to domain conversion is performed by Topology Hiding.
NEW QUESTION 53
What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)
- A. Enable traceSBC with the STUN/TURN option enabled.
- B. Enable debug logging on SBCE and look in ipcs.log.
- C. Enable traceHTTP with the STUN/TURN option enabled.
- D. Enable traceFW with the STUN/TURN option enabled.
Answer: A,B
NEW QUESTION 54
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
- A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
- B. Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.
- C. Export the SBCE identity certificate and import it into SM.
- D. Add the Certificate Authority certificate into the TLS profile Peer Verification List.
Answer: B,D
NEW QUESTION 55
In which way can you check if the Avaya Aura Messaging (AAM) server is using the correct certificate?
- A. Using AAM SMI, navigate to Administration > Server Maintenance > Security > Server/Application Certificates
- B. Using AAM SMI, navigate to Administration > Messaging > Security > Server/Application Certificates
- C. Using AAM SMI, navigate to Messaging > Software Management > Software Verification
- D. Using AAM SMI, navigate to Administration > Messaging > Security > Trusted Certificates
Answer: A
NEW QUESTION 56
Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?
- A. Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
- B. Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
- C. Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
- D. IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
Answer: A
NEW QUESTION 57
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
- A. SIP
- B. WCF
- C. TSAPI
- D. CSTA
Answer: A
NEW QUESTION 58
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
- A. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
- B. when the issue for the customer is intermittent
- C. when the customer issue is not service affecting
- D. when the issue is a common one resolved through an upgrade
Answer: A
NEW QUESTION 59
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?
- A. The Call Forwarding feature has not been assigned to a button.
- B. Data Privacy is enabled in the station's Class of Service.
- C. A coverage path has not been setup.
- D. An entry is missing in the private-numbering System Administration Terminal (SAT) form.
Answer: B
NEW QUESTION 60
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?
- A. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
- B. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed. - C. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed. - D. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.
Answer: C
NEW QUESTION 61
A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues thevmstatcommand.
What information will the display present?
- A. information about the volatile memory
- B. statistical information about voicemail boxes
- C. count of mailbox password violation attempts
- D. status information about the virtual machine
Answer: A
NEW QUESTION 62 
Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS).
Based on the exhibit, which statement about the message flow is true?
- A. Avaya Aura Presence sends Notify to the telephone via Avaya Aura Session Manager.
- B. The telephone sends Subscribe message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
- C. Phone sends Register message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
- D. Avaya Aura Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.
Answer: A
NEW QUESTION 63
Which three statements about the Avaya Session Border Controller for Enterprise (SBCE) are true? (Choose three.)
- A. When ignoring traffic considerations, it is possible to co-reside WebRTC, Remote Worker, and SIP Trunking applications on the same Avaya Session Border Controller for Enterprise (SBCE).
- B. Remote Worker and SIP Trunking can use the same IP addresses for both services.
- C. You can SSH to Avaya Session Border Controller for Enterprise using PuTTY with standard port 22.
- D. Split horizon DNS with FQDN is recommended to allow smartphones to seamlessly register with Avaya Session Border Controller for Enterprise, when out of range of Wi-Fi over the Mobile network, and register direct with Avaya Aura Session Manager when connected to a corporate Wi-Fi.
- E. You must use HTTPS as opposed to HTTP when web browsing to the Element Management System (EMS).
Answer: C,D,E
NEW QUESTION 64
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
- A. an LDAP End Point Policy Group
- B. an application relay for LDAP
- C. a reverse proxy for LDAP
- D. an LDAP Server Flow
Answer: A
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101001325
NEW QUESTION 65
Which tool has an option to debug the TLS handshake between the server and the client?
- A. List trace tac 701
- B. List trace tac 701/tls
- C. traceSM
- D. SIP Trace Config and SIP Trace Viewer
Answer: C
NEW QUESTION 66
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?
- A. traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE
- B. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
- C. List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server
- D. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager
Answer: B
Explanation:
Explanation
https://documentation.avaya.com/es-LA/bundle/AdministeringAvayaSBCE_r7.2.2/page/TraceSBC-Command.ht
NEW QUESTION 67
A company is deploying an Avaya Session Border Controller for Enterprise (SBCE) for their Remote Workers only. The Remote Workers use 9640 hard phones which need to have 46xxsettings.txt downloaded to them.
What is the minimum number of IP-addresses they need to assign to their private and public Network Interface Cards (NICs)?
- A. 2 IP-addresses to their private NIC, and 2 IP-addresses to their public NIC.
- B. 1 IP-address to their private NIC, and 2 IP-addresses to their public NIC.
- C. 2 IP-addresses to their private NIC, and 1 IP-address to their public NIC.
- D. 1 IP-address to their private NIC, and 1 IP-address to their public NIC.
Answer: D
NEW QUESTION 68
You need to make a traceSBC in order to find a SIP trunk issue.
After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)
- A. traceSBC -now
- B. sudo traceSBC
- C. su root, then enter <root password> and finally enter traceSBC
- D. traceSBC -trunk
- E. su sroot, then enter <sroot password> and finally enter traceSBC -now
Answer: B,C
NEW QUESTION 69
Considering the message flow to an Avaya Aura Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura Application Enablement Services (AES)?
- A. TSAPI
- B. TR87
- C. WCF
- D. DMCC
Answer: A
NEW QUESTION 70
When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...".
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed?
- A. Having identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
- B. Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
- C. In Session Manager, configure a DigitConversionAdapter with 'fromto=true' to update the 'Form' header as well as the P-asserted-identity, and link it to the AAM SIP Entity.
- D. Change clid-numbering 0 SAT form to send the correct CLID.
Answer: C
NEW QUESTION 71
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?
- A. Enable debug logging on SBCE and look in ipcs.log.
- B. Enable traceSBC with the STUN/TURN option enabled.
- C. Enable traceFM with the STUN/TURN option enabled.
- D. Enable traceHTTP with the STUN/TURN option enabled.
Answer: B
NEW QUESTION 72
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