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Download Cisco : 820-421 Questions & Answers as PDF & Test Software

Last Updated: Jun 12, 2026

No. of Questions: 60 Questions & Answers with Testing Engine

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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. What is a business use case?

A) A high level process supporting a goal
B) A list of exceptions to be tested
C) A way of lowering costs
D) A roadmap to introduce new technology


2. A reference model provides value through which two features? (Choose two.)

A) Case examples across industry verticals
B) Mapping of issues to specific steps in a process flow diagram
C) Diverse vocabulary to describe different situations
D) Structured approach to aligning business and IT
E) Standard set of documentation


3. What should your next step be once you have completed defining your recommended solution?

A) Present to the relevant stakeholders for buy-in
B) Conduct business requirements analysis
C) Develop business case
D) Measure benefits realization


4. Which two items are described as part of a business scenario? (Choose two.)

A) Changes in technologies over the past year
B) Job history of key management personnel
C) A crisp description in business and architectural terms
D) A step-by-step description of a business event


5. Which two are parts of an implementation strategy? (Choose two.)

A) Refinement and validation of dependencies
B) Analysis of available networking bandwidth
C) Identification of business constraints
D) Criteria for selection of tools to document documenting operating processes
E) Troubleshooting tips for server installation


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D,E
Question # 3
Answer: A
Question # 4
Answer: C,D
Question # 5
Answer: A,C

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