SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. While at work, two employees get into a serious argument that results in a physical altercation on company property. The employees have a clear understanding that this violates company policy. The manager pulls both employees into the of the to terminate their employment. What step should the manager have taken beforehand?

A) Review the company,s performance management system.
B) Establish a baseline for the termination.
C) Consult with legal counsel.
D) Interview the employees as part of an investigation.

2. A new HR director is hired into the HR department of one at a midsize, engineering company. The HR director immediately notices that, unlike all other major departments, HR is never invited to any important meetings, or involved in strategic discussions. The president of the company sees the sole use of an HR department as meeting legal requirements and the core duties of the HR director are to onboard new employees, help them complete their paperwork and address employee complaints. The HR director sees several areas where HR can add value to the company such as improving employee engagement, automating various HR systems, and introducing a performance review process. The HR director recognizes that the company needs one to two additional HR employees to truly be able to implement these important initiatives.
When the HR director asks the president about the possibility of hiring two new HR employees, the president laughs and replies that one HR employee is costing the company more than enough.
While developing the performance appraisal system, several employees explain to the HR director that they largely work independently, making it difficult to provide ratings for others. What approach should the HR director propose to meet the needs of the company?

A) Restructure employees' work so that they work more collaboratively.
B) Design a new performance management system focused on the achievement of individual goals tied to organizational goals.
C) Introduce more concrete performance criteria including the number of projects completed and client satisfaction ratings.
D) Ask managers to make ratings based on documentation and material provided by the individual employees.

3. Which of the following DE&I tools would be most effective at creating a sense of belonging for employees of a diverse workforce who are spread across the country?

A) Employee surveys
B) Per formative ally ship
C) Employee resource groups
D) Unconscious bias training

4. What is one advantage of a group interview?

A) Time-savings for both companies and job seekers
B) Increased control for the interviewer
C) Elimination of unqualified candidates
D) More candidate comfort during the interview

5. One kind of bias that can occur during an interview is a halo bias. What is a halo bias?

A) An interviewer observes one positive trait in a candidate, and it positively influences the perception of other traits.
B) Interviewers tend to rank candidates higher when they are similar to themselves.
C) An interviewer observes one negative trait ina candidate and it negatively influences theperception of other traits.
D) Interviewer base a hiring decision immediately upon their first impression of the candidate.

Solutions: