Download IBM : A2010-591 Questions & Answers as PDF & Test Software
Updated: Jun 01, 2026
No. of Questions: 86 Questions & Answers with Testing Engine
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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. What has to be considered in the service design stage according to ITIL?
A) the design of Service Level Agreements
B) the design of functions and applications
C) the design of measurement systems, methods, and metrics
D) the design of the service catalog
2. What two types of information are provided by IBM Tivoli Application Dependency Discovery Manager to IBM SmartCloud Control Desk? (Choose two.)
A) Configuration Items Types
B) Classification Items Hierarchy
C) Configuration Items
D) Asset types
E) Classification Items Relationships
3. Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?
A) To define activities, roles, responsibilities, functions, and metrics
B) To create value for stakeholders
C) To ensure that services are designed to meet business needs
D) To identify units of organizations responsible for specific outcomes
4. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?
A) IBM Tivoli Application Dependency Discovery Manager
B) IBM Tivoli Asset Discovery for Distributed
C) IBM Tivoli Monitoring
D) IBM Tivoli Business Service Manager
5. A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What is the most likely cause?
A) Badly configured processes
B) Badly configured cron tasks
C) Badly configured actions
D) Badly configured workflows
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |
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