Download Oracle : 1Z1-456 Questions & Answers as PDF & Test Software
Updated: Jun 01, 2026
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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
1. Identify two components of sales coach that can assist in bringing opportunities to a successful close.
A) task
B) process steps
C) stalled deal limit
D) opportunity status
E) recommended documents
2. What feature in sales forecast allows salespeople to manually include or exclude a revenue or item forecast item from the sales forecast?
A) Forecast Criteria Override
B) Forecast metric
C) Territory Re-alignment
D) Forecast Explicit Update
E) Forecast Criteria Rollup
3. When the opportunity import process was initially created, the Customer Data Management Duplicates field was left blank. You are now using this process to import flat files; each flat file contains 50 records. While reviewing the data, you happen to notice that the same opportunity is included in two separate flat files, but the value of the Sales Stage field is different in the second file.
If you import both files, what will happen?
A) The second Import process will fail.
B) The second import process will succeed, but the duplicate opportunity record will fail.
C) The Fusion system will create a resolution request.
D) The Fusion system will update the opportunity record with the value from the second file.
E) The Fusion system will create a duplicate record.
4. You are the administrator in charge of Oracle Fusion CRM configuration for your company. While configuring products, you identify a gap where Fusion doesn't provide a default method of capturing company's custom account code.
Select the two possible methods used to customize the application and capture the data.
A) Use an Extensible flexfield.
B) Use Oracle Pane Composer to modify the product page.
C) Run a SQL command to alter the database and add a column for the account code.
D) Use a Key flexfield.
E) Use a Descriptive flexfield.
5. You are the Fusion administrator at your company, which has decided to expand their operations.
Which two steps must be performed in order to edit the Resource Organization Hierarchy and incorporate the company's development?
A) The current Resource Organization Hierarchy should first be archived.
B) The current Resource Organization Hierarchy can't be edited; copy the hierarchy, modify the copy and set it as Active.
C) Make the changes directly to the Resource Organization Hierarchy.
D) The current Resource Organization Hierarchy should first be deleted.
E) Create a new version of the Resource Organization Hierarchy, and set a date for automatic activation.
Solutions:
| Question # 1 Answer: B,E | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A,E | Question # 5 Answer: C,E |
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