WGU Organizational Behavior (GTO1, C715) (Organizational-Behavior) Free Practice Test

Question 1

Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

A. Give individual rewards rather than group rewards

B. Have the group avoid competition with other groups

C. Establish more rigid role definition for group members

D. Give group rewards rather than individual rewards

Correct Answer: D

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Question 2

Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A. Problem-solving teams

B. Virtual teams

C. Self-managed teams

D. Production teams

Correct Answer: C

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Question 3

A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

A. Exercise collective control over the pace of work

B. Change work group roles at random

C. Assign individual roles rather than mutual team roles

D. Share information but not engage in collective performance goals

Correct Answer: A

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Question 4

An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

A. Studies demonstrate that environment influences behavior but has no influence on personality.

B. The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.

C. Personality and behavior are based solely on environmental factors.

D. Environment is the single element in determining an individual's behavior.

Correct Answer: B

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Question 5

What is one of the six primary characteristics that define an organization's culture?

A. Political orientation

B. Aggressiveness

C. Team orientation

D. Competitor benchmarking

Correct Answer: B

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WGU Organizational Behavior (GTO1, C715) (Organizational-Behavior) Free Practice Test