Siebel Customer Relationship Management (CRM) 8 Business Analyst (1Z0-219) Free Practice Test

Question 1

What Siebel feature limits the user's ability to change a picklist value from one value to another?

A. Siebel Audit Trail

B. Siebel Dynamic picklists

C. Siebel State Model

D. Siebel Object Manager

Correct Answer: C

Question 2

As business analyst, you may need to create responsibilities to allow users to access views within the Siebel application. Select two advantages of creating a single responsibility for each logical group of views.

A. The users may have access to views that they do not need.

B. Managers and executives are assigned to fewer responsibilities.

C. Less administration is required over time as views are changed.

D. Less duplication of views is found across responsibilities.

Correct Answer: C,D

Question 3

Select the three employee applications.

A. Siebel Call Center

B. Siebel Finance

C. Siebel eService

D. Siebel Sales

E. Siebel Partner Manager

Correct Answer: A,D,E

Question 4

Which two requirements could be met by setting business component properties?

A. Contact records should be sorted by Last Name, then by First Name.

B. Service Request records may not be saved without a specified owner.

C. Once created, Account records cannot be deleted.

D. Only the owner of an opportunity record can change the value of the "Revenue" field.

E. All new opportunity records should have a default sales stage of "Prospecting."

Correct Answer: A,C

Question 5

For which three types of Siebel objects can a user perform assessments?

A. Partners

B. Activities

C. Service Requests

D. Accounts

E. Contacts

F. Opportunities

Correct Answer: D,E,F

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 6

How can you add the necessary objects to the Object Explorer if the object types that you need are not displayed in the tools Object Explorer?

A. Right click the Object explorer window and select Show All.

B. Select View > Objects and select All, then click the Add button.

C. Select View > Options and select the Object Explorer tab and select objects to add.

D. Right click the Object Explorer window and select Add Objects, then select the objects to add.

Correct Answer: C

Question 7

Identify the three statements that are true when creating new records using Quick Fill template.

A. Saving values to multi-value fields, which are read only, is not supported.

B. Saving values to single-value fields, which are read only, is not supported.

C. To use a Quick Fill template to create a new record, the user should click the Quick fill button

D. Templates are used to store default values for fields.

E. Only Administrators can create new Quick Fill Templates.

Correct Answer: A,B,D

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 8

Which client accesses local .cfg and .srf files and directly accesses a local database and Siebel file System?

A. Wireless Web Client

B. Dedicated Web Client

C. Handheld Client

D. Web Client

Correct Answer: C

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Oracle Siebel Customer Relationship Management (CRM) 8 Business Analyst (1Z0-219) Free Practice Test