ServiceNOW Certified Implementation Specialist - Service Provide (CIS-SP) Free Practice Test

Question 1

Process Separation is also known as:

A. delegated administration

B. admin administration

C. process administration

D. proxy administration

E. domain administration

Correct Answer: E

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 2

What happens when the glide.knowman.allow_edit_global_articles system property is enabled ?

A. Users from any domain with a knowledge admin role and can check out and edit global articles

B. Any user from a domain other than the global domain can check out and edit global articles

C. Users with admin rights from global domain can check out and edit global articles

D. Users in global can check out and edit global articles

Correct Answer: D

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 3

What is the first step an admin must perform before using domain-separation for Service Catalog items?

A. activate the Service Catalog Domain Separation plugin

B. publish the catalog items to each domain

C. assign catalog admin role to catalog administrators

D. add the sysoverrides field to the catalog table

Correct Answer: A

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 4

Which of the following is a good practice to allow Service Providers to view all customer data?

A. Setup a domain contains relationship

B. No action required

C. Put customer data in Global

D. Setup a visibility group

Correct Answer: A

Explanation: Only visible for TestSimulate members. You can sign-up / login (it's free).

Question 5

What type of detailed results or actions are included in the domain audit?
Choose 3 answers

A. incorrect user domain logins

B. records or configurations affected

C. escalate the errors as incidents

D. ability to re-run the audit

E. recommended actions to remedy errors and warnings

Correct Answer: B,D,E

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