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HP Selling HP BSM Solutions Sample Questions:

1. Which IT activities are supported by the BSM Application Performance Management Solution? (Select two.)

A) providing cross-domain visibility of IT infrastructure events to remove duplication
B) providing alerts to system abnormalities and events before they cause an outage
C) providing end-user monitoring to track business service levels
D) providing proactive policy enforcement and compliance reporting
E) providing faster server provisioning time

2. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
C) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)
D) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)

3. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A) Do you know when an application or service will be ready for deployment into the production environment?
B) Does duplication of error tracking efforts slow the time to resolve problems?
C) Are you able to monitor native iPhone Mobile applications end-to-end?
D) How are you tracking financial expenses in a siloed infrastructure?

4. Which question is best used to qualify a Network Management opportunity?

A) How often do users blame the network for application response time issues?
B) How do you handle Quality Assurance test management?
C) Are you looking to adapt to new initiatives like Cloud Computing?
D) How often do customers complain about an application response time?

5. Which BSM capability acts as the integration hub and metrics warehouse between the infrastructure and application teams?

A) Run-time Service Model (RTSM)
B) Business Process Monitoring (BPM)
C) Application Performance Model (APM)
D) Heads-up Display Monitoring (HUDM)

Solutions: