Selling Business Outcomes (810-403) Free Practice Test

Question 1

Which two dimensions are used in the stakeholder power grid? (Choose two.)

A. Interest/Support

B. Influence/Authority

C. Interest/Empathy

D. Power/Influence

E. Consensus/Support

Correct Answer: A,D

Question 2

Which two options are reasons why effective communications is the key to success? (Choose two.)

A. It allows effective interaction between stakeholders.

B. Can help lessen the impact of business weakness.

C. It allows other strengths to create maximum impact.

D. Can help mitigate the intrinsic risks within negotiation.

Correct Answer: A,B

Question 3

Which two options are part of customer relationship management? (Choose two.)

A. Identifying key stakeholders.

B. Developing market research.

C. Classifying customer segments.

D. Moving the customer towards positive decisions about IT investments and initiatives

Correct Answer: A,D

Question 4

Which three options are skills that business development teams should develop for outcomebased selling? (Choose three.)

A. lateral thinking

B. conflict management and resolution

C. negotiation and communication

D. transformative networking mindset

E. outcome-based mindset

F. critical thinking

Correct Answer: A,C,E

Question 5

Which three areas are covered by the Business Model Canvas in order to understand the customer's business context? (Choose three.)

A. Revenue Streams

B. Value Proposition

C. Analysis

D. Development Plan

E. Key Policies

F. Customer Relationships

Correct Answer: A,B,F

Question 6

Which framework is used to plan influential communication when seeking customer support for action?

A. business model canvas

B. principled negotiation

C. seven elements

D. stakeholder analysis matrix

Correct Answer: A

Question 7

RACI model aids can be used to understand specific aspects of stakeholders' involvement in businesses. What does RACI stand for?

A. Responsible, Accountable, Consulted, Influenced

B. Responsible, Accountable, Consulted, Informed

C. Responsible, Assertive, Consulted, Informed

D. Reconciler, Accountable, Consulted, Independent

E. Reconciler, Assertive, Consulted, Informed

Correct Answer: B

Question 8

In a cloud implementation scenario, what does the sales professional must take into consideration regarding the revenue of a business outcomes selling?

A. Revenue from this model could increase in 25%.

B. Revenue from this model is immediate.

C. Revenue from this model is realized over a longer period of time.

D. Revenue from this model is three times bigger than in the traditional product selling.

Correct Answer: C

Question 9

Which options are three examples of Critical Success Factors? (Choose three.)

A. Matching customer retention rate to customer retention objective

B. Attracting and retaining more highly qualified staff versus competitors

C. Selling a greater share of profitable products to our customers

D. Increasing manufacturing efficiency at a rate above increases in supplies

E. Providing a holistic perspective to the core business drivers and business outcomes

Correct Answer: B,C,D

Question 10

Which characteristic of the Cisco Internet of Everything has the most impact on business?

A. having physical devices and objects connected to the internet

B. delivering the services to the right person at the right time

C. connecting people for measuring the usage trends of services

D. leveraging data into more useful information for decision making

Correct Answer: D

Welcome to TestSimulate

Cisco Selling Business Outcomes (810-403) Free Practice Test