Selling Business Outcomes (810-401) Free Practice Test

Question 1

DRAG DROP
Drag the two strongest factors to improve business outcomes for a retail industry customer from the left to the right.

Correct Answer:

Explanation:

Question 2

What is a key differentiator of the Cisco Data Analytics market solution?

A. It offers an end-to-end industry platform.

B. It manages a higher volume of data than the competition.

C. It includes a new Cisco category of cloud applications.

D. It sets new standards for data capture and storage.

Correct Answer: A

Question 3

Which three options are perspectives of the customer needs? (Choose three.)

A. Technical Professionals

B. Functional Area Management

C. Finding Investors

D. Operative Professionals

E. Strategic Executives

F. Executive Management

Correct Answer: A,B,F

Question 4

Which two options are part of the five steps approach needed to conduct a stakeholder analysis?
(Choose two.)

A. Identifycustomer stakeholders.

B. Generate consensus among stakeholders.

C. Define ways to move stakeholders from their current to future position.

D. Define absolute power and interest of stakeholders.

Correct Answer: A,C

Question 5

Which option is the benefit of directly mapping business outcomes to specific business needs?

A. Increase certainly about business objectives alignment.

B. Manage and migrate risks.

C. Maximum relevance, clarity and impact.

D. Best performance and cost reduction.

Correct Answer: D

Question 6

Which framework can give the best insight and visual flow into how a customer's functions work together, to go from parts inventory through shipped product?

A. business model canvas

B. porters value chain

C. critical success factor

D. organization chart

Correct Answer: B

Question 7

Which option is a primary reason for using the Cisco Services Solution story with customers?

A. to provide a clear way to discuss services that all customers need

B. to raise customer expectations of possible outcomes from larger IT investments

C. to enhance the sales experience for an account manager

D. to raise awareness of Cisco Services relevancy to go beyond break/fix support

Correct Answer: C

Question 8

Which element is recommended to align solutions and services to the customer business?

A. critical success factor

B. total cost of ownership

C. key performance indicator

D. goals and objectives

Correct Answer: A

Question 9

Which two options comprise information you need to achieve a successful outcome-based sales?
(Choose two.)

A. The stakeholder influencers, decision makers,and participating individuals throughout the process.

B. How stakeholders receive information and what information they want to receive.

C. What information is communicated to stakeholders in a timely fashion.

D. The degree of affinity stakeholders have related to risk.

Correct Answer: A,B

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Cisco Selling Business Outcomes (810-401) Free Practice Test