SAP Certified - SAP Field Service Management (C_FSM_2601) Free Practice Test

Question 1

Technicians can use the Windows mobile app for the execution of assigned activities. True or false?
Choose the correct answer.

A. False

B. True

Correct Answer: B

Question 2

Name a few of the data object types that are commonly covered by standard integration capabilities.
There are four correct answers.

A. Activities

B. Person reservation

C. Business partners

D. service contract

E. Efforts

F. Items

Correct Answer: A,C,E,F

Question 3

What does the Transformation Preparation Service aim to bridge?
Choose the correct answer.

A. Vision and execution

B. Customer satisfaction levels

C. Marketing and sales process

D. IT and HR integration

Correct Answer: A

Question 4

To test a business rule you use the 'Validation' function, and the 'Manual Execution' function in a test environment.
Choose the correct answer.

A. False

B. True

Correct Answer: B

Question 5

Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

A. Mobile API

B. Data API

C. Appointment Booking API

D. Query API

E. Service API

Correct Answer: B,C,D,E

Question 6

What is the primary benefit of the Integrated Toolchain?
Choose the correct answer.

A. Supporting IT modernization projects

B. Enhancing customer retention

C. Reducing customer engagement

D. Increasing marketing ROI

Correct Answer: A

Question 7

Which of the following features are part of company configuration?
There are four correct answers.

A. Screen configuration

B. Company settings

C. Admin policy groups

D. Password policy

E. Custom translations

F. Service workflows

Correct Answer: A,B,E,F

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SAP Certified - SAP Field Service Management (C_FSM_2601) Free Practice Test