SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions (C_BCSCX_2502) Free Practice Test

Question 1

Which of the following are some of the benefits of using SAP Business Technology Platform with SAP Customer Experience?
Note: There are 3 correct answers to this question.

A. SAP Build can be used to create custom apps.

B. Al capabilities empower sales & marketing analysts to accelerate decisions.

C. SAP Integration Suite is available to integrate applications.

D. Business process analysis is available out-of-the-box.

E. SAP Cloud ALM tools and accelerators can be used to help jumpstart a customer implementation.

Correct Answer: A,B,C

Question 2

What are the challenges faced by a Chief Revenue Officer (CRO) persona?
Note: There are 3 correct answers to this question.

A. Cross-functional alignment

B. Absence of agile technology development

C. Talent development

D. Data privacy and management

E. Organization design

Correct Answer: A,C,E

Question 3

Which SAP CX solution would you position to process customer issues?

A. SAP Customer Data Cloud

B. SAP Service Cloud Version 2

C. SAP Emarsys

D. SAP Sales Cloud Version 2

Correct Answer: B

Question 4

What can companies who unlock the SAP Customer Experience value potential with Clean Core expect?
Note: There are 3 correct answers to this question.

A. Rapid, continuous innovation by running the latest software version

B. Efficient operations of IT security and efficiency

C. Complex and costly upgrades from custom extensions

D. Better process execution through improved data quality

E. Data quality and consistency challenges

Correct Answer: A,B,D

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SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions (C_BCSCX_2502) Free Practice Test