SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash (C_C4HL2C_92) Free Practice Test

Question 1

In B2B, what is the next logical step once a target group has been defined through segmentation?

A. Campaign management and lead nurturing

B. Campaign management and customer contact

C. Customer contact and opportunity generation

D. Customer contact and lead nurturing

Correct Answer: A

Question 2

As well as leads, what is synchronized between SAP Marketing Cloud and SAP Sales Cloud?

A. Accounts

B. Contacts

C. Campaigns

D. Promotions

E. Segmentation models

Correct Answer: A,B,C

Question 3

True or False: Customer segmentation can be improved by using machine learning.

A. False

B. True

Correct Answer: B

Question 4

In which system is a customer invoice created?

A. SAP Sales Cloud

B. SAP C4HANA

C. SAP S4HANA

D. SAP Subscription Billing

Correct Answer: C

Question 5

What is a lite registration?

A. It is just giving consent to subscrib to receive a discount

B. It is providing just an email address and consent to subscribe to receive a discount

C. It is just creating a password on your website and providing an email address

D. It is just creating a password on your website, providing an email address and consent to receive a discount

Correct Answer: B

Question 6

How can an interaction between a service technician and a customer become a new lead?

A. When the customer fills out the satisfaction form with a recommendation for someone else to use the service

B. When the service was good

C. When the technician offers extra services

Correct Answer: A

Question 7

On an e-commerce channel, which tool is providing the Feedback option about the page at anytime?

A. Sap Sales Cloud

B. SAP Commerce Cloud

C. Datahug

D. Qualtrics

Correct Answer: D

Question 8

Which SAP Solution can help guide Sales to close deals via Lead Scoring, Opportunity Scoring or Product Recommendation?

A. SAP Service

B. SAP Analytics

C. SAP Data

D. SAP Leonardo

Correct Answer: D

Question 9

What does CPQ stand for?

A. Customize Price Quote

B. Compose Planning Question

C. Configure Price Quote

D. Configure Personal Quote

Correct Answer: C

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SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash (C_C4HL2C_92) Free Practice Test