SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash (C-C4HL2C-92) Free Practice Test

Question 1

True or False:SAP Marketing Cloud is a private ABAP Cloud Platform.

A. False

B. True

Correct Answer: A

Question 2

Which SAP Sales Cloud tools support sales representatives in the Lead-to-Opportunity stage?

A. Commissions overview

B. Deal Finder

C. Quote Management

D. Lead Scoring

E. Homepage dashboard

Correct Answer: B,D,E

Question 3

What is a typical scenario to gather experience data in the Quote-to-Order stage?

A. A pre-purchase product page feedback survey

B. A post-purchase survey

C. Acomplaint in SAP Commerce Cloud

D. A feedback button on the quote page

Correct Answer: B

Question 4

What does the CPQ Intelligent add-on do?

A. It automatically evaluates the products, services and their price in the shopping cart and detects things like incompatible products

B. Its Al delivers embedded upsell cross-sell and price recommendations, which Sales can accept or decline

C. It models use historical customer and sales data, automatically learning daily from won deals

D. It generates detailed usage one-time/monthly invoices

Correct Answer: A,B,C

Question 5

Where would a Fulfillment manager monitor subscriptions details and ensure that nothing is missing?

A. SAP Sales Cloud

B. SAP C4HANA

C. SAP S4HANA

D. SAP Subscription Billing

Correct Answer: D

Question 6

Define the stage: A Salesperson creates a quote with real time-prices, delivery time, gets cross-sell/up-sell recommendations, one time- and recurring services (subscriptions), suggested discount and predicted comission and gets it signed off my a manager to present it to the customer who will either accept or request a review of the quote.

A. Lead-to-Opportunity

B. Contact-to-lead

C. Opportunity-to-Quote/Cart

D. Quote-to-Order

Correct Answer: D

Question 7

What is SAP Enterprise Preference Management (EPM) made up of?

A. SAP Customer Consent and SAP Customer Profile

B. SAP Customer Identity and SAP Customer Profile

C. SAP Roles Management and SAP Customer Identity

D. SAP Customer Identidy and SAP Roles Management

Correct Answer: A

Question 8

Define the stage: the order is dispatched, customer confirms product has been delivered, technitian installs the product, subscription is billed, customer gets combined invoice and a salesperson is able to view his/her commission.

A. Delivery-to-lnvoicing

B. Billing-to-Cash

C. Order-to-Cash

D. Quote-to-Order

Correct Answer: C

Question 9

What does CPQ stand for?

A. Customize Price Quote

B. Compose Planning Question

C. Configure Price Quote

D. Configure Personal Quote

Correct Answer: C

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SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash (C-C4HL2C-92) Free Practice Test