SAP Certified Associate - SAP Business One (C_TB120_2504) Free Practice Test

Question 1

A service representative creates a service call at midnight for a customer with a contract. The contract's service level agreement specifies a resolution time of 8 hours. The service call shows a resolution deadline of noon.
Why is the deadline further out than 8 hours?

A. The equipment card contains a different resolution time.

B. The time period for resolution begins once a technician is assigned.

C. Resolution time calculation is affected by the hours of coverage listed in the contract.

D. The response time from the contract is added to the resolution time.

Correct Answer: B

Question 2

A new intern has joined the company. You create a user account.
What else MUST you do so that the user can create sales orders? Note: There are 2 correct answers to this question.

A. Assign a license to the user.

B. Set general authorization to the sales menu

C. Define an employee record.

D. Define a sales employee.

Correct Answer: A,B

Question 3

You have just posted an A/R invoice based on a delivery.
What is the effect on accounting? Note: There are 2 correct answers to this question.

A. A debit to a sales revenue account

B. A credit to cost of goods sold account

C. A debit to customer account

D. A credit to sales revenue account

Correct Answer: C,D

Question 4

A company wants to track the performance of the caterers who they use for special events. They use a service contract with each caterer for the delivery of food at these events. Each caterer is set up as a vendor and one item master is used for the service. An invoice is used to pay for each event.
After each event they want to record the freshness, presentation, and quality and provide a report on each event in the purchasing manager's dashboard. You have decided to add a user-defined field for each metric.
Where would you add the user-defined fields?

A. Service contract

B. Vendor master data

C. Item master data

D. A/P invoice

Correct Answer: A

Question 5

Your company manufactures electronic devices.
How would you define a technician employee and a calibration machine in order to plan capacity in the production process?

A. A technician employee is an overhead cost, and a calibration machine is considered a tool in the production process.

B. A technician employee is a resource with fixed working hours, and a calibration machine is a resource that requires periodic maintenance.

C. A technician employee is a resource that impacts product quality, and a calibration machine is a resource used solely for quality control.

D. A technician employee is a resource with a variable capacity based on skills and experience, and a calibration machine is a resource with a fixed capacity based on its calibration frequency.

Correct Answer: D

Question 6

One of your largest customers is assigned to the Retail Price List. You have just negotiated quantity discounts for this customer for certain items based on the Distributor Price List prices. These additional discounts should apply too this only this customer.
Which is the best option for pricing to support this scenario?

A. Create a discount group for this customer alone.

B. Reassign the customer to the Distributor Price List.

C. Add entries to the Period and Volume Discounts for the Distributor Price List.

D. Set up Special Prices for Business Partners for this customer.

Correct Answer: B

Question 7

An accountant needs to record a household payment on a monthly basis. Every month, the payment amount as well as the petty cash and the expense accounts are the same in the journal entry.
What is the best practice to achieve this?

A. Use journal vouchers.

B. Use posting templates.

C. Use recurring postings.

D. Use recurring invoices.

Correct Answer: C

Question 8

In routed production order stages, which stage element can be affected by the routing date calculation field value?

A. Status

B. Start date

C. Run time

D. Waiting days

Correct Answer: B

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SAP Certified Associate - SAP Business One (C_TB120_2504) Free Practice Test