A. Show the solution through the user's eyes.

B. Convince your audience with the prototype

C. Demonstrate functionality and the look and feel of your solution

D. Show as much detail as possible

A. Studying analyst reports

B. Trying out the user experience

C. Observing.

D. Asking people

E. Performing market analysis

A. Everybody has different thoughts while thinking about the challenge.

B. Grouping and clustering thoughts helps the team to structure data and to identify common topics.

C. The result clearly articulates the emotions and touch points of the user when adopting a new technology.

D. Group dynamics ensure that everyone contributes. Nobody wants to be the only one not providing any input.

E. Participants are able to identify the most important ideas to solve the challenge.

A. Speed up the synthesis phase.

B. Collaboratively evaluate potential areas for a given project scope

C. Discuss with project sponsors if the scope is fuzzy or unclear Merge multiple

D. Design Thinking challenges into one

A. Technical feasibility

B. Intuitive product features.

C. Business viability

D. Human values

A. Project preparation

B. Realization

C. Blueprinting.

D. Final preparation for go live

A. The team forwards the design challenge prior to the interview and at the interview asks prepared questions.

B. The team forwards the design challenge prior to the interview and at the interview asks questions that imply a high degree of creativity

C. The team introduces themselves and the project at the interview, builds rapport and then asks prepared questions

D. The team introduces themselves and the project at the interview and then asks questions that imply a high degree of creativity

A. Storyboard.

B. Concept map

C. Journey map

D. Role play

A. After running a good synthesis of the research data, judging would limit the problem space

B. Ideation is about "making choices" whereas judging ideas would limit the solution space

C. It is important that team members can build on ideas from other people, even a crazy idea might lead to something meaningful

D. Ideas are judged later during the prototyping and validation phase together with potential users.