SAP Certified Application Consultant - SAP Cloud for Customer (C-C4C10-2015) Free Practice Test

Question 1

Which of the following statement is false regarding Approval Process?
There are 2 correct answers to this question

A. Maximum three approval process can be active for each transaction type

B. You can define multi-steps approval process with only one approvers

C. You can define multi-steps approval process with different approvers

D. Only one approval process can be active for each transaction type

Correct Answer: B,D

Question 2

When a solution profile is copied to a new production tenant, which of the following additional activities
automatically occur?
There are 2 correct answers to this question.

A. Extension fields and screen layout adaptations made via production tenant

B. Extension fields and screen layout adaptations made via key user tools are copied as long as there are
no extension fields and/or screen layout adaptations already made in the new production tenant

C. Form adaptations are copied

D. Production manage tenants within their test system(s) via the Service Control Center > Systems view

Correct Answer: B,C

Question 3

Which of the following statements are true?
There are 2 correct answers to this question.

A. Conditions within a group are OR conditions

B. Groups of conditions are linked by AND

C. Groups of conditions are linked by OR

D. Conditions within a group are AND conditions

Correct Answer: C

Question 4

Which of the following statements are true about Service Levels?
There are 2 correct answers to this question.

A. Service levels are used to specify the customer needs for handling sales

B. Service levels are used to specify the performance objectives for handling customer messages.

C. Service levels can be used to measure the performance and the quality of your customer service.

D. Service levels can be used to update the performance and the quality

Correct Answer: B,C

Question 5

Which of the following statements are true?
There are 2 correct answers to this question.

A. Conditions within a group are OR conditions

B. Groups of conditions are linked by AND

C. Groups of conditions are linked by OR

D. Conditions within a group are AND conditions

Correct Answer: C,D

Question 6

Personalization enables individual users to modify their own view of screen, which of the following
statement is true regarding personalization?
Please choose the correct answer

A. It impact all the users making changes to the screen

B. Admin cannot disable this feature

C. Admin can disable this feature

D. This does not allow user to tailor the screen

Correct Answer: C

Question 7

Describe the Kickoff Closure?
There are 2 correct answers to this question.

A. Communication strategy has been developed

B. One team is enough to answer customer queries

C. Goals has been reviewed and agreed upon

D. A comfortable relationship has been formed

Correct Answer: A,D

Question 8

Which of the following refers to a set of tools administrators can use to add or modify fields, change
master screen layouts, assign screen layouts to specific roles, restrict dropdown list values, and modify
output forms?
Please choose the correct answer.

A. None of the above

B. Personalization

C. Adaptation

D. Both a and b

Correct Answer: C

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SAP Certified Application Consultant - SAP Cloud for Customer (C-C4C10-2015) Free Practice Test